Overall 5 star rating out of 60 reviews
"Jeff helped us stage and price our condo right to sell quickly. He was extremely responsive and knowledgeable."
"We have loved working with Jeff! He's part of the family at this point ;-) He did such a great job with us as first time homebuyers."
"India is the best. As a first time homeowner, I had a lot of questions and concerns. India was always available and patient to answer any concern I had. I felt she was always looking out for my best interest and giving me solid advice. Her team was a dream with which to work. I'd recommend India to any of my friends or family looking to make a purchase."
"Maureen is a very experienced broker who has an excellent feel for the market. She understands buyers and sellers well. Probably most important she has a dogged determination to get the deal done. She does not hesitate to attack and solve problems and will go the extra mile to make things happen. She is the kind of broker you want on your side!!"
"Maureen took a personal interest in helping me sell my home and find a place to live at a difficult time in my life. She was a moral support all the way through the process. I am very happy with the results and recommend Maureen's services to one and all."
"Maureen went above and beyond to make sure all lines of communication were open and all questions answered. The process lasted over 8 months and she was consistently there for us with suggestions and advice. We really appreciated her hard work."
"She was very patient with us and understood exactly what we were looking for. She went the extra mile to assist us from our property search all the way to the closing."
"India is absolutely incredible!! She was present with us throughout the entire process, offering advice and support that was invaluable. She helped manage rather difficult buyers with grace and helped us keep a level head. India is really great at her job, has a high level of technical and experiential competence, and is a delightful person to work with - that proved invaluable to finer points of our decision-making."
"We were struggling with our architects floor plan, which did not completely work for our life style and cost way more than our budget could accommodate. Plus, we wanted a plan that would make it easy to sell when we were ready. We like our architect, but he does not know much about sales, and we did not know what changes he should make. We started looking for a real estate agent who would be willing to help us with our remodeling project. When Maureen told us about House Coach, it seemed like a perfect fit. She reviewed our architectural plans with an eye toward resale and made suggestions, which reduced our cost and resulted in a floor plan that we are really excited about. House Coach kept us from making costly mistakes. We cant wait now for our amazing new/old home to be finished!"
"Top qualities: Personable, Expert, High Integrity I highly recommend India to anyone looking for a knowledgeable, trustworthy, and market savvy real estate professional. She worked diligently and patiently to meet our high demands and provided solid, grounded advice. India also brings a lightheartedness to what can be a trying and difficult process - finding the right home! February 9, 2011"
"We worked with Jeff in the weeks leading up to, and the weeks shortly after, our wedding. GIven all that was going on in our lives, Jeff was everything we needed him to be. He was patient and understanding of our limited time and our unique schedule, he was attentive to our needs, and aggressive in his pursuit of the perfect home for us. Jeff has the unique ability to understand not only what his clients want, but also how to get them there. Through his dedication and commitment we were able to find what we were looking for and get the most for our money within the short window of time that we had. We couldn't have found the perfect home without Jeff and will absolutely be working with him again in the future."
""Working with Maureen was a pleasure. She was able to advise me on the best way to prepare for putting my condo on the market. I followed her advice on doing a few updates and found a buyer during the very first open house. I would certainly engage Maureen again for future real estate services. She also helped me in finding my new home in the Edgewater neighborhood. She's an expert in this area.""
"India helped me find several homes in Chicago. She is extremely intelligent and organized. She excels at price negotiations and always knows about properties before or when they just hit the market. I always felt like I was ahead of the curve when I worked with India. February 12, 2011"
"We worked with Jeff to find our first home and felt his experience, not only with the Chicago real estate market, but with the neighborhoods we were interested in was unique and unmatched by other agents. With a budget in hand and few criteria, we left the field of options wide open with Jeff. He took the time to really get at what was important to us in a home regarding amenities and location. His due diligence lead us to several properties and our ultimate purchase. Jeff was a real asset in the search, and especially in the purchase process, helping us to understand pricing and bidding processes. His advice and opinions when asked were invaluable and lead to us finding a great place!"
""Maureen is described by her clients as a real gem: an outstanding resource for the most important purchases and decisions of their lives. Often traumatic and filled with trepidation the process can be very difficult for some people. These clients reported to me that Maureen was able to assuage their fears with her professionalism and wisdom and they we are to achieve MORE than what they expected. I have had several of these people become clients of mine and Maureen's ability to put them in a house with precisely the right characteristics meant that they got the optimum value and the space they needed to create the lives they dreamed of.""
"India - Thanks for driving me around to all the condo showings, especially on those cold winter mornings. You were so patient with me and my plethora ofquestions. Thanks for negotiating the amazing deal at Emerald. Also, thanks for showing me the ways of thawing out frozen key boxes with hot coffee and for helping me pick out paint colors for my condo - it looks awesome!"
"We are so lucky to have worked with an agent who is so professional, personable, and creative. Jeff, you bring class and sophistication to your position. You certainly surpass your colleagues. Thanks again for facilitating a smooth and successful outcome."
""Maureen was our realtor when we purchased our house in Lakewood Balmoral 4 years ago. With Maureen as our fearless leader, my wife and I felt that we had a real partner who understood what we were looking for. I would not hesitate recommending her to anyone looking for a real estate agent. As a matter of fact, I have since recommended her to friends several times with great results. She is extremely knowledgeable and savvy about Chicago neighborhoods. I've got to believe she is the go to agent in Edgewater, Andersonville and Lakewood Balmoral.""
": "I would definitely recommend India if you are looking to hire an agent for your next property transaction. I hired her not once but twice...the first experience was to buy my first home. I was a first time buyer who had a lot to learn, India took the time to answer all the questions I had, was patient as I went through the learning process, and I felt was genuinely interested in protecting my interests. The second time I was already an experienced buyer and seller, and re-hired her again and received same amount of dedication and attention. She will always give you the honest information, and will inform you of any risks that come with your sale. I even recommended her to two friends who hired her, both couldn't thank me enough afterward. It's hard to find realtors like her in this business." Service Category: Real Estate AgentYear first hired: 2003 (hired more than once)Top Qualities: Personable, Expert, High Integrity ________________________________________"
"When it came time to sell my mothers house, Jeff used his network of people to ensure that everything went smoothly for us. The whole experience was hassle-free and we were very pleased with the final selling price. We would not hesitate to call on Jeff again."
""When we were ready to sell our home, there was no question that we would work with Maureen. She knew our home, our neighborhood and the right strategies to get the best price, fast. She made some great recommendations to us for ways to effectively show the home, developed a solid pricing and marketing strategy, and worked on our timetable. She did not disappoint! We sold it fast, and at a great price! If you have a chance to work with Maureen, take it!!""
"India was a dream broker: incredibly knowledgeable, attentive to our needs, a marvel of efficiency and organization. She answered every question we threw at her (and we had what seemed like hundreds) with calm, good humor and expertise. And throughout the entire process: the hunt, the offer, the negotiations, the closing, we had absolute confidence in her advice and savvy. Even more incredible, she did this all in record time, under unusual circumstances: We had just two days to hunt, as we were moving to Chicago from New York and could visit only over a weekend. Although we were pressed for time, she made sure we didn't rush into anything we weren't entirely satisfied with. When we did find a place, she managed the rest of the transaction seamlessly, while we were 1,000 miles away. During what could have been an extremely stressful time, India was in constant commun! ication, which meant we could rest easy. We trusted her completely. We would recommend India enthusiastically to anyone seeking the perfect home in Chicago."
"(Voicemail message from David) Jeff, I am calling to tell you how much I appreciate you as a Realtor. Having been through the buying process most recently in Dallas, I am so much more aware of how good you are at your job. So I am simply calling to tell you that."
""Maureen is part therapist, part designer, part market analyst and ALL real estate wonder woman! The picture of patience, she led me through every house in my neighborhood for years until the right one finally came on the market. She worked diligently to close the deal, help with the financing and held my hand through the whole process. She has a limitless Rolodex and can get anything painted, re-wired, plumbed, packed and moved in a blink. And she is one of the most delightful people I've ever met. The point? Hire her, immediately!""
"India made the sale of our home practically stress-free. She made recommendations, gave advice, handled all the paperwork, attended the multiple meetings required, all with amazing professionalism. We have already recommended her to friends, and will continue to do so."
"Moving from Michigan to Chicago, we were unfamiliar with Illinois real estate laws and Chicago practices. Jeff patiently guided us through items like needing a lawyer for property tax negotiation and the fact that some Chicago homes dont have water meters. Coming from out of state, Jeff understood our tight schedule when we came to town for house hunting and he assertively negotiated showings with other agents. He was also an outstanding resource in helping us find companies to repair/replace plumbing, hardwood floors, etc. Through every step of the home buying process, from negotiating price and home inspection through closing, he championed our interests. We heartily recommend Jeff and would use him again in house hunting - although that wont happen soon as we love the house he helped us get!"
""We referred Maureen to our friend who purchased property through Maureen. Maureen was very good at identifying the right type of property and needs of our friend. We will continue doing business with Maureen in the future."
"India Tougne was a pleasure to work with over a long and relatively arduous process. Although I sincerely hope not to repeat the experience any time soon, if we were to do it again, we'd hire India in a heartbeat."
"I had a opportunity to work with two of the agents - Maria Davies and Jeff Graves. I was a first time home buyer, they guided me well on dos and donts upfront and made me feel very comfortable. They were flexible with my ever changing must have lists for my home.I was also provided with timely advice wherever necessary."
"Maureen was absolutely phenomenal with the entire process of getting the house cleared out, cleaned up, and the entire selling process. I couldn't have asked for a better broker."
"India was a dream broker: incredibly knowledgeable, attentive to our needs, a marvel of efficiency and organization. She answered every question we threw at her (and we had what seemed like hundreds) with calm, good humor and expertise. And throughout the entire process the hunt, the offer, the negotiations, the closing we had absolute confidence in her advice and savvy.Even more incredible, she did this all in record time, under unusual circumstances: We had just two days to hunt, as we were moving to Chicago from New York and could visit only over a weekend. Although we were pressed for time, she made sure we didn't rush into anything we weren't entirely satisfied with. When we did find a place, she managed the rest of the transaction seamlessly, while we were 1,000 miles away. During what could have been an extremely stressful time, India was in constant communication, which meant we could rest easy. We trusted her completely.We would recommend India enthusiastically to anyone seeking the perfect home in Chicago."
"Jeff was outstanding in his ability to read what people want and is a clear communicator. Selling a home and moving can be stressful, but Jeff is understanding, capable, and able to smooth out the wrinkles in the process."
"Maureen's presentation and sale references in dealing with estate sales was a huge step above any other agent we interviewed to represent the sale of the estate property. She went above and beyond in handling the preparation for sale and the sale itself. We are extremely pleased with the end results and would recommend her to anyone looking to sell their property in the Chicago area."
"India provided phenomenal representation when selling my Lincoln Park townhome. She was able to expertly navigate me through the entire process. In addition to her incredibly personable approach, she brought a wealth of knowledge and an incomparable level of integrity to the process. Most impressive of all, however, was her flexibility in having to navigate all showings around my 100 lb puppy."
"Jeff is extremely knowledgeable, thorough, and detail-oriented. Most importantly he is very trustworthy. He worked very hard to sell my condo and I can't say enough about how much I appreciate his effort."
"Buying or selling Maureen will stick with you until the transaction is complete! She is also a great resource for many other relevant trades that may be useful to get a property in good shape. She always has an accurate picture of what's happening in the market place."
"India made the sale of our home practically stress-free. She made recommendations, gave advice, handled all the paperwork, attended the multiple meetings required, all with amazing professionalism. We have already recommended her to friends, and will continue to do so."
"Out of all of the real-estate brokers I have dealt with, Jeff is hands down the BEST! You will not be disappointed!"
"Maureen sold my house in five days!"
"As my agent, Jeff was a valuable asset on many levels. His vast knowledge and savvy sense of the market helped this first-time buyer truly understand the ins and outs of the home buying process. He is also affable, pragmatic and a font of practical information. I'd heard that buying is stressful but with Jeff's help, it turned out to be a smooth and easy transaction. I could not have had a better experience."
"I have worked with a few other realtors in the past however can say, unequivocally, that Maureen is the one of the best. She knows the Chicago market, knows whats happening in the real estate industry, and knows the right questions to ask to help her clients make informed decisions. Maureen helped me close on a short sale after 11 months of multiple negotiations. Most would have given up long before then. Im well aware that without her dedication, diligence, creativity and most importantly, her persistence, I would not be enjoying my fabulous new home right now. I would highly recommend Maureen Murnane to anyone interested in working with someone who goes above and beyond and has the best interest of her clients in mind."
"Jeff Graves went above and beyond the call of duty to assist me in the management and sale of my building. He truly provided outstanding service and assistance and all with a cheerful, friendly attirude."
"Maureen Murnane is simply terrific. She is the best real estate agent we have ever dealt with, and we would highly recommend her. She is effective, charming, warm, knowledgeable, easy to work with and very efficient."
"Our broker was WONDERFUL! Incredibly knowledgeable, helpful and always available. He was there for every showing of the property and was highly positive and went out of his way to meet the potential buyer's needs and put forward more effort than is usually expected. We have referred several friends to him and would never hesitate to work with him again if the opportunity presented itself. Absolutely the BEST!!!!"
"Maureen is excellent."
"Jeff was great throughout the entire process. From my first phone call with him I felt comfortable and knew he was looking out for my best interest. The amount of communication and knowledge of the market was great and I always felt like I was his most important client when we were working together. I would absolutely recommend Jeff to anyone, in fact I already have!"
"I don't know how I would have gotten through the whole process without Maureen. She walked me through everything, since I was buying my first home and had no clue about what I was doing. She went above and beyond what I thought I should expect from an agent."
"I found Jeff's expert knowledge and advice indispensible! He know the Chicago housing market, and was able to provide me advice and service to sell my house quickly, and at a price that made me happy."
"Purchasing a home is one of the most important financial decisions of your life. It's also one of the most stressful processes to go through. You want to have the person who not only has the experience and knowledge to help guide you, but also the ability to talk you down from the ledge. Maureen goes above and beyond expectations to make sure that you're taken care of. She doesn't treat you like a client. She treats you as her friend and future neighbor. Your best first decision is to choose Maureen as your agent."
"Jeff is an extremely good member on your staff. I would highly recommend him to any of my friends. I hope over the years he and I can still do business together.Sincerely Bill Keim"
"Maureen Murnane helped make selling in a difficult market a reality for us by bringing in clients that did not necessarily specify wanting a home just like ours. Whether it was price, size, or location, Maureen worked to broaden the potential buyer's interest in areas they had not considered."
"Jeff Graves is a consummate real estste agentbroker. My family and I will use Jeff again,and highly recommend his services. From the beginning Jeff made us feel comfortable and was informative. It's truly a pleasure dealing with Jeff. AT Properties should be proud to have Jeff Graves representing their business."
"The broker went above and beyond her standard duties on many occasions, demonstrating a level of service that out-paces other realtors, and she always offered her expertise with grace. I trusted her implicitly."
"He was there all the way right from looking into the house, providing valuable suggestion regd the area and things to look for in a house till we signed the lease. He was very polite and paid attention to what we were looking for in an house and helping us get it. His work ethics was awesome."
"India was great. I was trying to sell my condo from out of town, so I was a little bit high maintenance in terms of needing help to get things done. India was amazingly helpful scheduling appointments with tradespeople and helping me make decisions about renovations and repairs. She knows the business really well and her experience shows. The closing went off without a hitch, and I'm grateful to her for her assistance and support."
"India is an amazing agent. We were first time homebuyers and she made the process easy, accessible and FUN. We had a lot of questions, and she was always patient and thorough in answering them. Best of all, she always seemed like our advocate. We felt that she had our best interests at heart. We would recommend her to anyone and will absolutely use her for our next home in years to come (if she'll have us!)."
"We've worked with India on 3 separate instances relative to real estate purchasing and selling. She's thoughtful, thorough and really knows the North Side area. More importantly she understood our specific needs and identified the right properties relative to our interests."
"It would be difficult to overstate how fully pleased we are with the way India Whiteside Tougne handled the sale of our condo. She was thoroughly prepared, knowledgable, thoughtful, dedicated, and made the often trying process of home sale a complete success. Our place sold quickly, and every detail was managed with the utmost concern and professionalism."
"Jeff is a meticulous, educated and creative broker to have on your side during a new property search or sale. He excels at getting the facts so you can make informed and educated decisions along the way. During property reviews and negotiations, Jeff's knowledge and creative vision really helps you see a property's potential. And during a property sale, his research into current markets and pricing help you make informed decisions on listings, price reductions and final bid negotiations."
"Maureen was a pleasure to work with on the purchase of my home. As someone who hadn't purchased a house before, she ensured that I knew what to expect every step of the way. She even brought me wardrobe boxes from another of her clients, which was a huge time savings during the move and reduced the stress tremendously. Maureen is truly knowledgeable about the neighborhood and was a great resource in helping me make a great decision. I love my new house!"
"Maureen is a total pro - calm and cool both smart and strategic. She advocated for us on our sale and exceeded our expectations. I Highly recommend Maureen."
"India held our hand every step of the way of buying as first time homeowners, and has become more than a realtor but a friend. She was such a great ally and explainer in this process. Patient and firm when she needed to be. Knows the Northside very well. Highly recommended."
"Responsive, professional, and very knowledgeable about the general real estate situation and home-specific issues. India is great for purchasing and selling."
"Jeff got us a great price for our home in two weeks time. $5,000 more than we counteroffered! He also helped us stay in our house rent-free while moving to our new place. Responsive, efficient, and a really nice guy!"
"Jeff is a consummate professional. He really knows the Chicago real estate market and was able to provide insight into the process from beginning to end. Along the way, Jeff made valuable recommendations which helped to move my property quickly. Many thanks Jeff!"
"Jeff was very knowledgeable, very organized, very informative, very helpful, very kind and VERY patient."
"I appreciated that Jeff understood what was important to me, and was able to think about what options would meet my needs, and my wants."
"Jeff was efficient, responsive, kind and willing to give his impressions when asked. He made the entire process fun!"
"Maureen was wonderful. Extremely knowledgeable about the neighborhood and so helpful. Patient beyond belief. A true professional."
"Maureen was unbelievably knowledgeable, helpful and responsive. We won a competitive bid situation and love our new home. She is fantastic!!"
"Jeff is thorough, knowledgeable, personable, and professional. He is my go to person for real estate needs. I highly value his service and working with with him. My experience with Jeff and @properties has been exceptional. Call him if you want to work with someone who understands your needs and excels in his profession."
"Jeff is an excellent realtor, he's always on top of and ahead of the game. We've used Jeff's services with great success for all of our real estate transactions over the past years. Additionally we have recommended Jeff to several of our friends, who have also used his services, who have also been most pleased with his excellent, professional service."
"In recent years, I've moved several times and always worked with Jeff for sale and purchase of properties. Jeff is the best real realtor I've ever worked with. He is: professional, conscientious, knowledgeable and most sensitive to client's needs. Also, he has a great sense of humor! Selling and moving is a stressful time in one's life. Negotiating with a buyer/seller can be demanding. Jeff steps to the plate for his client. I've always felt most assured when working with Jeff."
"Maureen was incredibly helpful in locating a wide range of properties for us to look at, advising us on details we hadn't considered, and helping us to weigh our options. This was the first time we had purchased a home in the Chicago market, so Maureen's network of providers for legal, mortgage, and inspection services was invaluable. Our search went quickly, and our purchase went smoothly, thanks to Maureen and her friendly professionalism."
"Jeff Graves is a detail oriented professional with excellent professional skills."
"Jeff was terrific. He worked with me from the very beginning to the very end. Jeff is very knowledgeable. He was always available and I never felt that I was annoying him. I would not hesitate to recommend him to anyone. H"
"Jeff worked really hard to sell our quirky home. Furthermore, his knowledge of the greater northside area is fantastic."
"Jeff is very professional, knowledgeable, gentle and a really good person.He is a great advisor, very resourceful, responsive, and strategic. He had done his homework before we met the first time and arrived with all the facts and figures, and proposed a marketing plan and timeline for a successful sale. He told me 'the right buyer will come along'... and they did. He made the entire real estate transaction process flow seamlessly. I would not hesitate to recommend Jeff to my neighbors, friends, and/or family."
"Jeff was a pleasure to work with and I'd recommend him to anyone looking to buy or sell their home."