Overall 5 star rating out of 27 reviews
"Susan was great through the entire home buying process. She worked hard to get us into the right home for a quality price. We appreciated her open and honest approach as she pointed out potential shortcomings of some of the properties that we toured together. Finally her negotiating skills proved very solid; she pulled quality comps, recommended an initial bid lower than our suggestion, and pushed us to put in a "final offer" that got the deal done cheaper than our expectations."
"Susan is beyond exceptional in the service and support she provides. She knows the area better than any one and we would whole heartedly recommend her to others."
"Susan attended all showings of our home which was important to us in accurately answering questions for potential buyers."
"We turned to Susan Maman after having failed to sell our house with the different broker and pretty much missing the prime market time.
Susan was able to sell it before the end of the year by being energetic,persuasive,friendly and most importantly knowledgeable in terms of adequacy of the market pricing .
Even though we would have never priced our house for what it sold from the very beginning of the process- we made price adjustments and we made them in time to save ourselves major losses and uncertainty.
As they say in real estate business- it is all about price !
Very happy we dealt with Susan!
Very accessible and easy to deal with.
Just a nice human being !
We would highly recommend Susan Maman for the real estate business and will use her service in the future ."
"I would highly recommend Susan Maman as a realtor. She is extremely diligent and won’t stop working at it until the job is done. She isn’t a ‘list and forget’ type of realtor!"
"Our experience with Susan was first class from day one. She is very knowledgeable and understood our needs with respect to selling an older home. We would absolutely recommend her and would not hesitate to work with her again."
"Thank you to Susan for working with us on the sale of our home. From start to finish, Susan was a complete professional and easy to work with in every respect.
We would recommend Susan to anyone looking for a passionate, thoughtful, considerate and hard working realtor. She is the person you want on your team.
Thanks again Susan!"
"We had a great experience with Susan Maman at @properties. She really was amazing! Susan showed us many houses until we found the perfect house for us. She is knowledgable, hardworking, kind, and available whenever we needed her. I would recommend Susan to anyone looking to buy a house in the north shore."
"Working with Susan was an absolute pleasure. She was patient, understood our needs and negotiate well on our behalf. We would work with her again."
"Susan Maman was amazing to work with. She is so professional and knowledgeable. Susan provided excellent direction on how we should improve our property, provided a list of recommended vendors to maximize the value and pricing of our property. Susan's 24/7 365 availability, communication and advice was not only impressive but invaluable. She was able to negotiate, multiple offers and obtain a full price offer and close within 25 days of listing the property. The experience working with Susan was a pleasure!"
"We worked through Katie Turner who was recommended to us by Susan. We loved working with Katie, she was diligent, responsive and enjoyable to be around. She was very knowledgeable and also had good perspectives on the properties that we looked at. She was also patient with us. We would highly recommend Katie Turner to any of our friends who were looking to buy or sell in the North Shore."
"We needed to move and sell quickly, and Susan worked closely with us to determine a price she thought would get immediate interest and attract buyers. Boy, was she right! Barely was the sign up before we had an offer above our planned asking price, and we closed in well under 60 days."
"Susan was very understanding of our situation. She helped us price the property correctly and knew how to get showings even before going on MLS. She knew the local market and kept us informed along all steps in the process. We felt we could trust her on all aspects related to this sale which was a huge relief as we had other life transitions going on. We could not be happier with the outcome and would recommend her to our friends and family."
"Susan in assisting us in the search for our rental property stayed aggressively on top of all availabilities,ultimately enabling us to locate exactly where we wanted to be and to do so at a rent that was even below our budget!"
"Susan Maman is a true professional, her creativity and commitment to success make her a must hire Realtor. I have and will continue to recommend Susan to everyone I can."
"I want you to know how professional your agent Ms Susan Maman is with both her marketing approach with our home, and the level which Susan communicates and follows' up amongst both seller and buyer. I would work with her in a New York minute without second thought. I feel that both principals should know when you have quality people in your organization."
"Susan helped us search for, and purchase, a single-family home. In all my experience working with agents, I have never encountered a more engaged agent, completely invested in getting us the right house, even if it meant a lower purchase price. Susan is an incredible agent, and our family of 3 (and our 1 year old!) fell in love with her from the beginning. We were sold on her when she called us a few minutes before we went to look at a property with her, and suggested that we skip that house, since it wasn't the right fit for us. Her negotiation on the properties we were interested in was great as well - she spent a significant amount of time building a business case behind our asking price.The properties she usually focuses on are 10-20 times more expensive than ours, but she still invested a lot of time in our purchase. We would recommend Susan to everyone we can find!"
"I want to take this opportunity to express my sincere appreciation for all or your creative energy, consistent responsiveness and general expertise in selling my home in Glencoe. It is not only that the market was difficult and you were outstanding in positioning all parties in completeling the transaction, but the pleasure of working with you during a stressful period in transition was most appreciated. It is fortunate that I surround myself with the best in their business. Now I can add you to that group!"
"Your professionalism and dedication helped our property sell in a very difficult market, and for that, we are truly grateful. From our first meeting, we knew we were in the very best of hands. If the time ever comes when we have to move, you will be our first call."
"Susan provided the highest level of support, both in terms of learning about the Winnteka market and in negotiating the right deal. Moreover, Susan has many high level real estate contacts brokers, builders, architects, designers from whom she draws additional knowledge. Aside from being one of the nicest persons one could find, Susan is a top notch real estate agent and can be trusted and valued. I recommend her highly."
"We are writing with regard to the high level of service provided to us by Susan Maman during our search for a home in Glencoe. She shepherded us through a rather lenghthy search, kept us apprised of available properties even before they came on the market and shared her expertise in terms of location, value and likelihood of resale. We considered her insights more than helpful, rather, invaluable, in assisting us in our purchase. We never felt pressured regarding a property we were considering: Susan allowed us enough space to come to decisions on our own terms. We are extremely please with our home."
"Susan was great form the day we looked at our first group of houses to negotiations to make sure everything was in place for the closing and following up after. She was always staying in touch and taking care of issues that went beyond her responsibilities. I highly recommend her for her professionalism and follow-up. It is not easy in a competitive industry so saturated with brokers to stand out, but Susan definitely did and we will recommend her to all of our friends or anyone looking to complete a real estate transaction."
"Susan Maman was a professional in every way. She provided perfect guidance to us in the marketing, preparation and pricing of our home. We followed her guidance and in return, were under contract in less than 35 days, and sold in less than 60 days despite a very unsettled market."
"Having spent her whole life on the North Shore she really knows the market and wisely anticipates its changes. She is a strong advocate for her clients and keeps us informed."
"Susan was extremely well organized and prepared from the first moment we met her through the closing process. My wife contacted her via email and provided Susan with our list of preferences and Susan presented us with search results and recommendations with a few hours via a designated website with security access. We were trying to decide whether Chicago would be the right city for us to raise our family long-term and Susan was able to find us great homes in neighborhoods that fit our preferences. Thanks to Susan, we were able to find our dream home and have our offer accepted all in the matter of 3 days. Susan was always there lending a hand when we encountered unexpected issues during the closing process. She presented our options clearly and provided the best possible recommendations to help us negotiate solutions with the seller. In the end, all parties completed the transaction happily and without complications (all thanks to Susan) Susan represents the best in our minds and we would whole heartedly recommend her to our family and friends!"
"She was awesome in selling our house!"
"Susan Maman was kind, informative, friendly, had great marketing material and generous with her time..... always willing to do a Sunday open house. She is one in a million and if you are lucky enough to work with her, you won't regret it. She knows the market and will do anything to help in the sale of a house."
"Susan really impressed us from her initial communications and follow up. She won our business when we went looking on our first day with her. My birthday was that weekend and she remembered and brought cookies. That sealed the deal for us because she obviously was listening to everything we told her. She was great from the day we looked at our first group of houses to following up after the closing. She was great from the negotiations and making sure everything was in place for the closing and everything was taken care of before. She was always staying in touch and following up and taking care of issues that went beyond her responsibilities. It was probably the smoothest purchase of a home that you could possibly have in this real estate market. I highly recommend her for her professionalism and follow up. It is not easy in an competitive industry so saturated with brokers to stand out, but she definitely did and we would and will recommend her to all of our friends or anyone looking to complete a real estate transaction."
"very upbeat, enthusiastic and a pleasure to work with very knowledgable about the real estate world works extremely hard at getting the job done"
"Very organized, extremely responsive and understanding agent. I don't think we could get any better service than we had with our agent."
"Susan was an invaluable asset to us in many facets of our experience. Susan provided us with the names of several potential builders that she was comfortable in recommending to us and coordinated, as well as attended, these meetings. In addition to working with thte builders, Susan also researched and coordinated the viewing of rental properties in preparation for our move. Finally, it is important to note that Susan was very accommodative out our scheduling needs (i.e., meetings into the night and on weekends) during the entire process, kept us abreast of developments and was extremely dependable qualities that are not often easy to find."
"I wish to compliment Susan concerning your representing my company in the sale of the new construction in Glencoe. She marketed the residence in a professional manner and devoted your time to open houses beyond what would normally be expected by a client. However, I most appreciated her take-charge attitude when the negotiations began. Susan did with excellence what an agent is supposed to dofind a buyer and obtain an acceptable selling price. I would gladly refer her to a prospective seller."
"We recently relocated from Southern California to Lake Forest as part of a corporate relocation. This was a big move for our family, and we didnt know the area at all, so we insisted that we find a real estate agent through a local referral. We wanted to ensure we had a top-notch North Shore expert as our real estate professional. Susan Maman exceeded all of our expectations. She spent time listening to our needs and concerns, and in a very short amount of time instinctively knew the right area for us. At the same time, she patiently provided lots of information and options from which to choose. But in the end, we ended up exactly where she initially thought would be the right fit for our family. From our initial discussions to the final negotiation with the Seller, Susan represented our needs and requests with the utmost professionalism and integrity. She expertly navigated a difficult negotiation with ease and confidence. And we had a lot of fun along the way, too!Susan knows the area intimately and truly cares about finding the perfect home for her clients. Now that we have lived here for four months, we are amazed that she knew from our first meeting the perfect area for our family"
"Susan was indeed a pleasure working with on our recent real estate transaction. Her tenacity, marketing and consistent sales effort was key to the successful closing. I can assure you that for any real estate in the future, I will be back."
"I recently engaged the services of Susan Maman to assist my husband and me in trenting a two bedroom condo in Highland Park. We had purchased the condo for my Mother-in-Law seven years ago and she had recently moved into an Independent Living Facility. Given current market conditions, we had decided to rent it rather than sell the unit. So we were to be first time landlords. Susan was not only very familiar with the geographic area having grown up in Glencoe, but she was also very helpful in drafting the lease and addendum to the lease. Through her contacts, we quickly had an interested couple to lease the unit and they wanted a long term lease. Susan helped us in making sure that we had the necessary protection for our unit and in negotiating annual rent increases."
"Susan Maman is extremely personable and knowledgeable about the Glencoe residential marketplace. It was a pleasure to work with her."
"Susan Maman is one of the nicest people I know. She has a heart of gold and an infectious giggle. She was such a pleasure to work with. Always available for anything we needed. She has an incredible pulse on the market. Advised us of a fair price to sell our home for. We agreed to it. The home sold in two weeks. We were not even planning on selling until Spring 2014. We just wanted it photographed while everything was in bloom. She explained that we should strike while the iron was hot. We listened to her advice. Our house sold so quickly. There are other homes in our neighborhood that are just sitting. I believe they are overpriced. And we still managed to sell the house for a price we were very comfortable with.I would recommend only Susan for the North Shore Market. Our hope is to maintain a life long relationship with Susan. I just can't say enough about her. Who could actually say selling their house was a pleasure. We are so thrilled with our experience!Very Sincerely,Laura K. and David Harris"
"Susan Maman is incredibly knowledgable, professional, and so very charming. We recommend Susan for all of your real estate needs."
"Susan is the best broker I know !!!"
"Susan Maman was absolutely excellent! I highly recommend her to anyone. After I ran into her at (3) of her showings I knew that she would be the right fit for us. She confirmed that even more once we started working together. She narrowed in to exactly what we wanted in a house and picked up on our personalities. She was very thoughtful and timely in all of our correspondence."
"Susan Maman was wonderful. She had extensive knowledge in the homes/neighborhoods we were looking at and was such great help to our family. From the start, she felt like a friend and I know she is someone I would refer to confidently."
"This is the third time we've worked with Sue. She's very diligent and was able to help us find a new home in The Glen development very quickly. With Sue's help, we were able to find our new home, negotiate terms of purchase and select all of the options of our new home very quickly. We would highly recommend Susan to any potential home owner to find their new dream home!"
"Susan brought her keen knowledge of the market, including nuances about buyer preferences based on listing a home in late fall, together with superior sales skills to attract an offer in a a few days and close on the sale. Her advice was invaluable regarding cost effective improvements required before listing our home. She has a very reassuring style along with a comforting sense of humor that was usefull during the fast paced and sometimes stressful process of repairing, showing and selling a home with a teenager present. Everything about our home sale unfolded as she advised us it would. I highly recommend her."
"Sue Maman is the consummate professional. Her preparation & market knowledge enabled her to sell my home after it had languished on themarket for 5 years."
"We have never met a broker so committed to selling our home. Susan Maman was very professional, curtious and most of all personal when it came to our needs in the sale of our home. We commend Susan for her outstanding service provided to us. Tom and Charlie Cabanski"
"Sue Maman was great. We had a house that would not sell with other agency's for a few years. We almost gave up hope. My son used atproperties and had success so we found Sue in an add. She listed our house and in weeks it sold! We will never use the other real estate companies again. We also referred Sue to my brother and his house sold in 7 weeks. Awesome, especially in this economy !"
"Susan was able to help us navigate through three separate offers and get under contract within the first 15 days of listing our home and close at full asking price without any buyer requested pricing reductions. We worked with Susan to find our home and decided to go back to her for help selling our home. We are very glad Susan helped us market our home and represent us throughout the buyer selection process. If it wasn't for Susan's hard work, creativity, resourcefulness and positive attitude, we would not have been able to sell our home so quickly."
"Susan was professional, warm, and very invested in helping us sell our home. We went under contract in 5 days!"