Testimonials

Overall 5 star rating out of 42 reviews



"Debora & her team were amazing. Did a great job listing the home, taking pictures, & readily available. Did a great job getting my home ready for sale. Sold my home in record time. Thank you."



"Joyce worked to sell our home and find us a home with professionalism, positivity and attentiveness. Joyce exceeded our expectations every step of the process. Joyce answered our questions (even our buyers questions on behalf of their realtor), addressed our concerns (and buyers) and is primary force behind our successful closings. Joyce is an outstanding woman who we could never thank enough for being our realtor, our guide, and finder of our new home. Joyce is uniquely qualified; highly knowledgeable about our area, highly knowledgeable about real state transactions and highly recommended by our family."



"Joyce was very responsive, showed us everything we wanted to see at anytime,and was very patient and understood exactly what we were looking for. As for selling our house, she was impressive. She went way beyond to make our house look great! I would highly recommend her. We have moved 5 times and she was the best realtor we ever used."



"Joyce was a true professional from the get go. She was honest and helped me find exactly what I was looking for. She made the process quick and seamless. She was always available for questions and she worked extremely hard for us."



"Joyce was just the realtor we needed. It was amazing how easy she made things to sell our rental that we had tried to sell ourselves. She was always available for questions and very knowledgeable about the process of selling and buying. She was on the selling side when we bought our new home just recently and that is how we met her. She was such a good realtor and we saw all the work and time she put in for the owner we bought from, that we knew we had to hire her for our rental in town. Best decision ever! 5 *"



"I am a repeat customer of Joyce Fedele. She not only helped me rent my property, but also helped me sell it as well! She was a tremendous asset in helping me price and negotiate. Always willing to help and extremely responsive. Thanks again Joyce!"



"Joyce is a pro. Charming, enthusiastic, knowledgeable, and a warm personality. She has incredible insight on the fox valley area regarding geographics, social info, and school dynamics. An absolute pleasure to work with and I would hire her a thousand times over. Truly a gem to the group she works for and to the industry as a whole"



"After several long months of house hunting, I recently purchased a home through Joyce Fedele. Joyce has the patience of a Saint, and was always optimistic and looking out for my best interests every step of the way. She is brutally honest, and won't compromise just to " get the sale done." Her advice and guidance including thinking into the future regarding picking the perfect home for me, helped to keep things in check for making a sound financial choice! I was so impressed, I listed my current home with her. Joyce answered many phone calls well into late evening and early morning hours with the same positive and helpful voice as if I were calling during " normal working hours" I never felt I was a bother ( although I know better ??) and was treated kindly and respectfully throughout the entire homebuying / selling process!
Please consider Joyce for peace of mind and an enjoyable experience in what is normally a very stressful endeavor!"



"Joyce Fedele is my realtor for a townhome property that I currently own in Bartlett. Joyce was a tremendous asset. She helped me in deciding whether or not to list or continue to rent my current property by providing her expertise and market knowledge. I decided to continue to list my property for rent. From there, Joyce did everything from listing the property for rent (including photographs and staging), lease preparation and review, as well guide me through the process of preparing my home for a new renter. She was amazing and I can't thank her enough for her organization, hard work, and expertise."



"I had an amazing experience with Joyce and definitely highly recommend her to everyone! She helped me to sell my property quickly and find a new home that I love! Thank you Joyce!"



"Dalia Metzger handled both ends (sale of existing and purchase of new) of our Real Estate transactions and she is a real Pro. From the moment that she dropped everything and met us at the Elburn home to help us put together the offer on our dream home to the day she showed up at our existing home in Winfield and said with pure confidence "I'm going to sell your house today" we knew we were in good hands. She helped us stage our home in Winfield and eased our worries about our "small" back-yard. She reassured us that we had a beautiful home and that the right buyer would come along if we were patient. She was right Our house sold and at the price that we were hoping for. Dalia is fun and she helped relieve our stress every step of the way. We fell fortunate to have had her professional representation on both ends of our sale."



"Working with Debora was a pleasure! She is experienced, competent and efficient. We felt confident that every detail would be taken care of. She is pleasant to work with and always available to help."



"Debora sold our home in St. Charles and did a phenomenal job. Buying/Selling a home is very personal and the negotiations can be challenging. Debora was amazing; our first offer changed their mind, our second offer had unreasonable asks from the inspection, and the third buyer was a charm. She was masterful at keeping all options open and keeping interested parties up to date when things were going sideways so they knew the house was likely to be available again soon. Her advice and expertise captured an additional 5% on the sale price which was certainly worth the wait and extra stress."



"Debora is extremely knowledgeable and her staff is amazing, all and all it was a great experience! Our needs were met and she was able to get the job done!"



"This is our 4th sale/purchase with Debora/The McKay Group and we are repeat clients for a reason! The knowledge, service and professionalism of her and her entire team is second to none and we couldn’t be more grateful!"



"Working with Debora was such a nice experience and I will definitely call her for my future needs with real estate. Responded quickly to questions that I had. Thanks again!""



"I had a great experience with Deborah as my listing agent to renew the effort after a disappointing attempt for almost a year on the market. The house got sold in just 3 months with Deborah. Deborah has been resourceful,responsive and professional. I would definitely and wholeheartedly recommend Deborah. Thanks Deborah."



"Debora and her team were absolute pros at every step of the sale of our house. They really know the market in St. Charles and we had a lot of people view our home. The quality of the photography and promotional materials were outstanding. We couldn't have worked with a better Realtor! Thank you!"



"Debora McKay made available to effectively guide and support us in our home selection process a truthful and trustworthy agent. An agent who was professionally opinionated as to the features, functions and benefits of all the properties we were viewing concisely identifying how these met and did not meet our criteria. This agent wasn't impartial, her client was her focus and her client's unreserved satisfaction was her goal. She wasn't trying to notch up another sale. She was beside us each step of the process. And, two months on from the agreement, she's still there to help us with settling in. We met a great agent, we gained an even better friend! Thanks, Debora McKay."



"We purchased our house from Debora 6 years ago. Through these years, she has always been available when we had questions on home maintenance or home improvement to recommend the right contractor from her vast network. While we were thrilled with the actual buying experience when we worked with Debora and the McKay group, we have been extremely satisfied customers over the past (6) years as well knowing that Debora was always available to help. Kudos to you Debora for providing outstanding customer service!"



"I was referred to Deb from a very close family member who spoke of her very highly. From start to finish Deb, along with her husband Don were incredible to work with. They both have incredible knowledge of the areas and they are truly sweet and caring individuals. No phone call, email or text went unanswered. Deb made the process of buying my new home an absolute pleasure. I would strongly recommend her services to anyone looking to purchase or sell a home in the area!"



"Ruta and the McKay group are great realtors . I would definitely recommend using Ruta and her office. The photographer they use is extremely talented and too beautiful pictures of my home."



"Debra did an amazing job on the sale of our house!!! We had already moved so Debra was very hands on regarding helping us with anything that came up. She also does a lot of marketing and has a wide client base which is key in a slow market. I would definitely recommend Debra to anyone looking to buy or sell in the St. Charles area."



"I like an agent who is highly professional and knowledgeable and who will aggressively market a property and work for her client. To me this describes Debora. She was extremely well prepared for the listing and pricing discussion which is why my mother and the family selected her. She aided our family in negotiations, selection of a real estate attorney, a carpet supplier for a room that needed to be redone and on a house cleaning company. My mother's house sold very fast so it's hard to comment on how the house was marketed but I am confident that she would have excelled at that. Debora is definitely someone that you should consider if you are marketing a house in the communities around Saint Charles, Illinois. I would recommend her to a friend."



"Debora and her team were responsive, professional and provided a terrific experience in the sale of our home. We felt supported, never had to worry about a detail falling through the cracks and would definitely work with this team again for any and all our real estate needs!"



"Debora McKay and her team were a pleasure to work with and I have and will continue to recommend her services. Her advice and suggestions were accurate and insightful."



"Debora, and the McKay group are the best! Responsive, available, knowledgable. Leads u through the process with optimal results! We sold our home in under a week, at a reasonable price given our still sluggish market. Would, and have recommended Dobora McKay to anyone considering selling, or buying a home!"



"Deborah & Don McKay, Debbie Krueger their assistanat & Dorothy represent but a few of the McKay TEAM in Real Estate Sales in the Fox Valley. Their TEAM transitions smooothly and professionally...not to mention respectfully in accordance with the Seller- Myself, & Buyers. Part & parcel to their professionalism is their flawless execution of meeting specific deadlines...in my request of them. Our home was professionally represented and we had about 40 showings with about 4 offers within a reasonable period of time. Granted that we also reduced the sale price after a reasonable time.The last home showing resulted in acceptance , on my behalf, of the final offer. No question they did a great job for my family and our sale. I would recommend their TEAM and would use them again. I don't hand out statements like this unless the statement is honestly warranted. Good luck should you ask for the McKay TEAM.....they'll get er done !"



"Debora and Don run a truely wonderful business. They are great at helping you understand everything that happens during the process without pushing you one way or the other. They are very knowledgeable about the area and are great at helping you negotiate the proper price. I would use them again and I would recommend them to anyone looking for a home in the area."



"We just sold our 2nd home with Debora. She really knows the local market and we appreciate her honesty as well as her knowledge.

Following Debora's staging and pricing advice, we sold our last home in 1 week with 2 offers in 2007 when the market was in the midst of it's downward slide.

Again, following her advice, we just sold our current home, in these awful market conditions in less than 2 months for fairly close to offer to a cash buyer. Yippee.

She is now helping us to find another home and I trust together we will find the right place for our current situation.

We love Debora and Don and their staff and recommend them to anyone buying or selling in the tri-cities area."



"As our (10) month old twins were screaming on the floor of another house during our first day of looking, Debora calmly came over and picked one up. She easily calmed him down and everyone breathed a sigh of relief. It was our first day looking at houses in over (10) years and we were a bit stressed. Over the next (4) weeks while looking at (40) houses, Debora consistenly met every request we had with a smile and confidence that eventually we would find our dream home. When we found the home not only did Debora get us the price we wanted, but also put us in touch with the best mortgage company, lawyer, contractor and insurance agent in St. Charles. Simply put, if you want the best Real Estate agent in the St. Charles area, come to Debora McKay. If you don't want the best, then go somewhere else. We LOVE Debora!"



"I was an overwhelmed seller who was not able to adequately prepare my home of 20 years for sale in short order. Debora became my project manager and totally orchestrated the painting, refinishing of my floors and staging of my home. She also utilized her many business relationships to help with getting pricing, speed of service, and quality of work and service.
Finally, Debora really stepped up this support when we needed to accelerate the closing for a cash deal, and greatly assisted in the move and house turnover.

I never imagined selling my house could be as seamless as this experience was. I followed her advise to the tee and had 2 competing offers within days of listing the house. Debora McKay is my hero...!"



"My experience with Joyce was a fantastic, she worked with me to many hours and evenings reviewing details and locations of each house I was interested in. Joyce gathered information and history of each home we looked at, she was very instrumental in making sure I found the best home/location for me and my family. Joyce was with me from the beginning through the closing date. She also check back with after I moved to see if there was anything else she could help with any local companies. I recommend that she was the best Realtor Agent I'd ever worked with, she kept me well informed from start to finish. Thank You."



"Joyce was amazing in helping us find and buy our home. She was very knowledgeable of the area and listen to all our concerns. She didn’t stop until we found our perfect home. I would highly recommend her to any and everyone. All the way through our process she never stop and made sure it was as stress free as possible."



"Debora McKay was our realtor when we purchased our house five years ago and we always knew we would ask her to represent us when we sold the house. She is incredibly knowledgeable about the area and she and her staff were customer service based throughout the selling process. Her negotiation skills are strong and she was accessible to us day or night.

While our house was on the market we were out of town and had a pipe bib break. Debora contacted us immediately, had movers get our furniture into the garage, arranged for a plumber to repair the pipe and set up a restoration company to begin removal ALL before we could fly home the following morning. She went above and beyond the call of duty to insure our house had minimal damage.

We can’t emphasize enough how highly we would recommend Debora McKay as your realtor!"



"Joyce was nothing short of amazing! I moved to Illinois from Texas for work. My moving/ house hunting schedule was very tight and I was very specific about what I was looking for. She was beyond helpful and flexible. While shopping I changed my criteria about three and each time she was able to find what I was looking for and easily explain the pros and cons of the property type. Her knowledge and experience came in handy regularly and she was surprisingly funny. My wife and kids love our house and we talk about how amazing Joyce was throughout the process regularly. Thank you Joyce!"



"Debora and Don and the entire McKay Group @Properties team was extremely helpful and knowledgeable in selecting the right neighborhood and home for us in St Charles, IL. Beyond the selection and purchase, they continue to be an indispensable resource in getting acclimated and settled into our new home and city. Thank you Debora, Don and team!"



"Let me be straight forward here.
If you are looking to sell your house Debra and her staff are the ones you want to go with. Keep an open mind its a process and Debra will help with that. Most of our houses need a little boost before they go on the market. We spent several months getting ours ready and Debra and her staff sold it in 3 weeks. Worked out great for all of us!!!! Debra can tell you all about us I have no problem with that. Give her a call it will be worth it."



"Debora was patient and professional. Calm and always with a smile, she made the process of selling my home stress-free. The best realtor in the Fox River Valley. Highly recommended."



"The Mckay group was unbelievably helpful. This was my first time purchasing a home and from first finding the home to closing they were with me the entire time. They were able to refer me to all members of my team who were all amazing, informed and helpful. I will continue to use the Mckay group and would recommend them to anyone looking to purchase or sell a home."



"Our recent experience with Debora McKay & Ruta Baran of the Mackay group confirmed what their record clearly shows - they know the local market, they know what the buyers are looking for, and they get the job done!
They were upfront on the challenges when we listed with them in May and provided valuable guidance on pricing and upgrades that made all the difference in the end. Since we have moved out of state, they recommended Mike Callahan of Showhomes of Fox Valley to manage the upgrades. Mike is a great professional and took care of all the details, finishing in time and within budget. We received an offer soon after and successfully Closed in November.
Debora & Ruta frequently checked up on the home and took care of inspections, arranged for repairs, cleanup, walk-throughs, etc. They were there for us whenever we needed and kept us informed at all times. Couldn't have done it without you, Debora & Ruta - THANK YOU!!!"



"We purchased a new home Debora listed, and then had her sell our current home. Both transactions were done professionally. We had the support we needed to sell our home. Debora made both our home buying and selling positive experiences."