Thomas Downing

Thomas Downing

CNE, CRS, GRI - Designated Managing Broker, VP of Brokerage Services


Overall 5 star rating out of 57 reviews

""Thomas Downing helped us sell our house in Evanston and buy a condo in downtown Chicago. We think he did a consistently excellent job. His experience in real estate sales, his knowledge of the markets, and his familiarity with all of the details that arise in sales and purchase were always evident. Thomas was always extremely"

"Thomas Downing helped us sell our house in Evanston and buy a condo in downtown Chicago. We think he did a consistently excellent job. His experience in real estate sales, his knowledge of the markets, and his familiarity with all of the details that arise in sales and purchase were always evident. Thomas was always extremely responsive, never late, and frequently ready with suggestions about what we should and should not consider. He had great recommendations for attorney, inspector, movers, etc. He always was present when we needed him. He also had a great sense of humor. But overall his knowledge, experience, and responsiveness always stood out. It was a pleasure doing business with him. Thanks, Thomas!"

"We really appreciated the personal approach with Thomas and his team, right from the start we felt really comfortable at a personal level. The process was very clear and smooth all through, they were there to explain everything in detail at all times, even if we spent most of the process abroad and out of state, and they showed time and time again that they were very committed. They showed a great knowledge of the local (and nonlocal) market, which helped us create an ongoing plan that showed successful even if the market conditions were not favorable to us. Things were talked over at length, explained in detail with logic supporting them, and agreed upon with confidence. The negotiation process was also smooth and everything was clear and made sense. We really like Thomas and his team and enjoyed getting to know them."

"This is the second home I've purchased with Tom's help, Tom and his team are excellent and really know their stuff. I appreciate the quick response and being kept in the loop throughout the process, but most important is his honesty and professionalism throughout the home-buying process."

"Fantastic realtor, a pleasure to work with, thoughtful, I highly recommend."

"I am new to Chicago and Tom was referred to me by a friend. He is extremely knowledgeable about the current market, various neighborhoods and the ins and outs of the entire process. Not only was my experience a huge success, it was a lot of fun working with Tom. I couldn't be happier with my experience and will definitely recommend Tom to anyone in need!"

"Julie Schultz is the BEST!!!

We knew about a year ahead of time that we were going to move from CA and she was great in showing us things when we were in the area and also keeping us posted on listings that came up until we needed to make the move. Julie was a go getter and during a week long need to find a house now trip arranged 15 houses to look at and we found the one! She worked with our agent in CA for a smooth sale there and a smooth buy here in IL.

Julie went above and beyond in every aspect of us finding and buying our house!

Thank you Julie!!!"

"Tom was great during our entire home selling process. Extremely knowledgable and professional. No matter what the question or situation he had great advice and related experience. Don't hesitate to give him a call."

"Thomas is the best agent ever, very caring, active with the best attitude."

"We can't say enough good things about our experience with Julie! It was a very long process but she never made us feel pressured or rushed to make a decision. She listened to our needs and truly made it an enjoyable experience from start to finish. We're so excited that we finally found our dream home but are sad not to have Julie part of our every day lives!"

"We are repeat clients of Thomas. He is truly a customer service oriented realtor, always a step ahead in planning, extremely responsive and easy to work with. The assistance we received throughout the process was consistent and thoughtful with a pleasant manner. We would highly recommend him!"

"Julie was extremely helpful in first understanding my 'needs' and then following thru with analyzing the listings and locating 'other' possibilities. As it turned out, I ended up with one of her 'other' possibilities. I LOVE my new home. She was great!
I asked her for a closing attorney. She suggested a couple of them. The one I chose was also great.
This is only the beginning. But, it's supper time and I have to go. Larry"

"My family was looking to move from the city to the North Shore suburbs, but we weren’t very familiar with the area. Julie helped us get to know the various suburbs and identify exactly what we were looking for - not only in the house itself, but the neighborhood and schools surrounding it. She listened and truly heard what we wanted, and used that to help us find the home our family will live and grow in for decades to come. We could not have asked for a more thorough, kind and fun realtor."

"Though Tom was the listing agent for the seller (making us aware of his responsibilities), he fought for us to be the buyers of his clients property listing. He understood that his seller, and especially with a bidding war, was deeply interested in their property going to someone who would respect the property as they did. His work on listing, showing, but above all understanding and respect for his sale was quite impressive."

"Excellent Friendly Realtor. I was a first time homebuyer with a lot of questions. Tom had all the answers and more. Very nice guy, whom provided lots of patience and adjusted to our needs when finding the right house.
Very knowledgable with all things including, price, market, neighborhoods, improvements, timing, buyers and sellers, purchasing strategy and everything to be aware of and avoid. Tom to incredible amount of time with my wife and I to make sure we were well equipped to make the right decision for us and our goals. We gained an excellent new life long Minneapolis Realtor partner friend."

"Thomas was an excellent Realtor to work with. He provided great insight into the local market and worked hard to market our property which enabled us to secure a buyer with 2 weeks. No hesitation in recommending Thomas as your realtor."

"I was a first time home buyer, and Tom was extremely helpful and informative on how the home buying process was supposed to go. He was professional, yet fun to work with. He knew exactly what we were looking for and found us a house in only 3 weeks in the SUPER tough market of Minneapolis!

I recommend him to all of my friends/family, and will definitely be using him again in the future!"

"Tom worked with me when I bought my home in Edina. He was helpful, attentive, responded to all of my needs, and most importantly, friendly! I highly recommend you use Tom, or at least meet with him to see what he can do for you (whether you're buying, selling, getting to know the market, etc.)."

"Tom was helpful and personable. It is apparent that he truly enjoys guiding people through the home buying process, and he was always very competent and on the ball each step of the way. I would highly recommend him!"

"1. In general, what was it like to work with Tom Downing? The best word to describe working with Tom is “easy”. He is not someone that you need to pull the information out of. He is proactive and fun and hard working all wrapped into one. He makes the experience enjoyable. Simple. Easy.

2. In what ways was working with Tom Downing helpful? He walked me through the experience, what to expect and the “ifs and buts” so that as different issues arose, I was not surprised by it. He made sure that I was comfortable with every step and offered a lot of great insight into the not just the process, but the homes as well. Most importantly, he made me feel like any question that I had was a great question and I felt that I received 100% of his time and attention with every response.

3. Did anything surprise you? I was surprised by how close I almost instantly felt to Tom. He has an amazing personality and is genuinely interested in the wellbeing of his clients. It was easy to talk to him about mutual interests such as triathlons as well as remodeling/decorating ideas for the homes. I think because he took the time to form person connection he understood the different elements in my life that were important to me. I believe that he would use this type of insight to recommend ideal locations and home features to other individuals and families as well. It’s a great asset!

4. How was the communication level throughout the buying process? Tom is a very proactive communicator. I work full time and go to college and also have children. I needed someone who was willing to step up and communicate with the loan people and inspection people for me. I didn’t have to worry about paperwork and details because I knew I would get it and everything would be answered. He took the pressure off of me in the process which makes for a very pleasurable experience!

5. Did he do anything that you felt was “above and beyond”? Tom just is above and beyond. Everything he does is at a high level and it is more than obvious that this is not a job for him. He is passionate about making sure that his clients are taken care of, buyers are getting the best fitting house for their money (not just the most house), and following through even after the transaction has been completed. Not only did I find a realtor that I will recommend to EVERYONE, I found a new friend!"

"Extremely friendly and helpful in navigating the home buying process for first time buyers! Have already recommended to our family and friends. Has been keeping an eye on the home building process and always available for questions or concerns."

"Tom is hands-down the best real estate agent I have had the pleasure to work with. He was very dedicated to us, always making room in his calendar to see new houses as they came on the market. He was also always available and responsive to consult on all matters. This was our first purchase in the Chicagoland area (admittedly much different than other places we have purchased) and Tom was extremely helpful in navigating the process."

"I had the privilege of working with Thomas Downing. His professionalism and personality make for a successful realtor. Thomas sold my house in one week. He understood, listened, and was responsive to all of my needs. I am looking forward to working with Thomas to find my next home. Thanks, Thomas , you're great. I highly recommend Thom."

"Thomas is a amazing realtor! What an incredible experience working with Thomas as he truly cares about his clients! Also, he sold our home within days and within asking price."

"Okay, so those who follow my reviews, I hardly ever give anyone or any place 5 stars. Thomas Downing, deserves all my 5 stars, and if I had 10 I would give them to him. He helped with both my buy and sale aspects and I couldn't have asked for a better person to guide me in an emotional and definitely a not an easy process. He made everything smooth and efficient. I loved his great energy, positive frame of mind, consistent reassurance that all will work out, and it did. That is a person who really knows his business. He deals with all types of budgets and treats everyone the same. He really listened and gave me the best advice when it came to negotiating for our buy and sale side. Sometimes, I didn't want to listen, but he was truly always right and he really knows his stuff. He definitely has all the expertise in the world to help you during such a crazy yet fun time. Our buy aspect happened very quick thanks to his knowledge of comps and his expertise in proper negotiation.

Now the sale, he sold our condo in about 30 days. The average for a sale in Buffalo Grove for a condo is around 120 days so that should speak volumes right there. The sale wasn't as easy for me as we had quite a few offers, and some that fell apart but I honestly couldn't have done it without his help. He really guided me in the right direction and ALWAYS, I mean daily texts, reminded me that EVERYTHING would turn out. And it did, we did have a great sale, with close to asking price so I'm very happy with him. It's nice to know that through a professional experience, I not only gained a realtor who I would absolutely recommend to all my family and friends, but I gained a friend. Thank you again Thomas Downing, for being the BEST of the BEST and making things happen!"

"Tom is very responsive to individual needs and helps people determine what it is they are searching for when the process becomes overwhelming. He is great to work with and he stays focussed and on task while being cognizant of the needs of his customers! You will be happy with the outcome.

"Tom was great to work with through every step of the buying and selling processes. He helped us find a place that was perfect for us in a great location, and he clearly knows the real estate business very well. A great bonus was that he is also very knowledgeable about things to look for that show quality of construction or maintenance of a property. Even better, he was able to recommend an excellent attorney and loan officer, so we had a team that was able to put everything together easily and efficiently. For the sale side, he and his team were always available and worked hard with showings and open houses in what turned out to be a very competitive local condo market. In the end, everything worked out perfectly and we couldn’t be happier – definitely recommended."

"Thomas was absolutely great! He was very helpful, did a great job selling our house and we would recommend him to anyone."

"Ever since we started thinking about buying our first home all our friends and family couldn’t help themselves telling us about their stories of what a full of stress overwhelming experience it is, we met with some realtors and were still hesitating about starting the process until we meet Julie from @properties.
Our experience with Julie Schultz from @properties can only be described as wonderful and with a great happy ending, YES, we are home owners for the first time!!
Julie makes the perfect questions in order to understand her clients’ needs and provide the best options in the market. She is very realistic when it comes to making an offer and her assessment of pros, cons and probabilities is very professional.
Her experience makes her a very knowledgeable and trust worthy voice when it comes to real state. She took a great amount of time with us and honestly we never felt overwhelmed, Julie is so kind and generous, she explain us every single detail of the process with great specificity and we always felt we had all the information we needed to move forward.
We recommend Julie Schultz and Thomas Downing @Properties with our eyes closed, finding our new home with Julie “having our back” was a memorable experience that we share with friends and family, we hope many other families in the area can have such a great experience in such an important process as finding the house you are going to make it your home."

"Great guy, and his experience came in handy when the buyer's lawyer tried to throw some last-minute curve balls. I'd gladly recommend him."

"Tom Downing is excellent at what he does. More importantly, he is a person of great integrity. He guided us through our home search, offer, and closing. He made the process understandable and provided valuable guidance along the way."

"Thomas did an outstanding job on our home sale from start to finish. What set him apart was his understanding of the likely buyer of our home and his targeted marketing to reach them fast and help our home stand apart from the competition."

"Tom did a fantastic job and was very consistent throughout the process. He was professional at all times and was truly a pleasure to work with. I would highly recommend Tom for anyone looking for a realtor."

"Very professional, very satisfied!"

"Tom was very proactive in getting our house out there on the market. He was a huge advocate for our home, which helped the selling process."

"Tom was great to work with and really helped us through the whole process - the technical and emotional side of it all (it's not easy when you get into multi-offer scenarios several times). We moved from Minneapolis so the long-distance search was definitely made easier by Tom not only working with us but being willing to coordinate with my parents to see some houses for us when we couldn't make it back. Tom was very professional and friendly - and it was assuring to work with someone that was so knowledgeable and competent. In fact, we have continued to stay in touch long after the the purchase of our home. I definitely would & have recommended Tom.

Would you recommend me to other people?"

"Working with Tom and his team was great! They helped us prepare the house to list, advised us along the way, communicated quickly throughout, hosted as many open houses as we wanted, and made selling a house as pleasant as it could be. If we ever bought or sold a house again (unlikely :) we would definitely work with Tom and his team again!"

"I had by far the best experience with purchasing a home with Thomas.
The process was so smooth and fast that I was able to stay confident until choosing our new home.
I would love to work with him again when the day of selling my home comes."

"I have used Tom on three occasions within the last two years, two sells and one buy. He was thorough, competent, accommodating and I always felt like I got more than I was paying for. I understood the process each step of the way, he provided other resources (attorney, mortgage brokers, etc.) who were exceptional. I would highly recommend Tom to anyone looking to buy or sell, particularly on the north shore, which is his sweet spot."

"Tom has been a delight to work with even though my husband and I have been difficult. He has been kind and steady to work with. I appreciated all he has done so far to find us a home and then to get us into a rental property (since we could not find a home) prior to the school year starting for my first grader. I would recommend him to anyone!"

"With smile and an easy-going nature, @properties helped me throughout the entire process of buying my new home. Julie is the best. Her expertise, zero pressure, and open communication made things very smooth and worry free."

"Tom Downing is excellent at what he does. More importantly, he is a person of great integrity. He guided us through our home search, offer, and closing. He made the process understandable and provided valuable guidance along the way."

"Great guy, and his experience came in handy when the buyer's lawyer tried to throw some last-minute curve balls. I'd gladly recommend him."

"Incredibly hardworking and knowledgeable Broker who is both friendly and professional."

"Thomas was an excellent Realtor to work with. He provided great insight into the local market and worked hard to market our property which enabled us to secure a buyer with 2 weeks. No hesitation in recommending Thomas as your realtor."

"I've worked with numerous realtors over the years. Tom is one of the best! He is extremely knowledgable about the market and goes above and beyond for his clients. Plus, he's a pleasure to deal with! Great, great realtor!"

"For my first real estate purchase, I don't think I could've asked for a better guide than Tom. He was very reassuring and caring every time I panicked and didn't think I could find what I hoped I'd be able to afford. He was always available to answer questions or just to check in during the process and made sure that I understood each step and that I was as comfortable as I could be. I highly recommend Tom for any of your needs, and I will be using him again, without a doubt, for my next purchase when the time comes!"

"Thomas has an honest passion for what he does. From beginning to end, we knew we were in good hands. We received the exact terms we were looking for and in a much faster timeframe than we anticipated. On top of that, his good-nature and humor actually helped make the whole process stress free. Thank you Thomas!"

"Exceptional service. A broker who goes above and beyond. Would highly recommend to anyone buying or selling."

"Thomas is an outstanding realtor! He is without a doubt the most professional, caring, hard-working and thoughtful realtor we've ever had. We've sold a number of properties on the North Shore, but no one has else has shown the dedication, knowledge and integrity that Thomas possesses. He guided us through the process with clarity and empathy, understanding we had a cross-country relocation ahead with lots of moving pieces. He was communicative and accessible and always engaged with a tremendous sense of humor and graciousness. We were extremely pleased with the sale of our home and felt Thomas went above and beyond to deliver a wonderful result for our family."

"The absolute finest experience I've ever had, the ultimate pro."

"Tom was fantastic from day one. Exceeded all expectations and has already been highly recommended to our friends."

"Tom was fabulous through and through. He was organized, informative and made us feel like we were truly being taken care of every step of the process. We couldn't have dreamed of a better realtor."

"We met Thomas at an open house, while we did not like the particular home, we immediately knew this was the right personality and temperament to help us pursue our home search. Thomas was honestly exceptional. We would highly recommend him (and have). We hope to remain local friends as both my wife and I really appreciated the effort Thomas made to make us feel welcome and at home in a new part of the country!"

"Tom is a true professional! He knows the market, listens to his customers and makes the experience fun. Thanks Tom!!!"

"Thomas was wonderful to work with he was attentive and prompt. I got everything I wanted through negotiations. I just wish I was able to house hunt the North Shore longer together because we had a blast. I would definitely recommend Thomas."

"I am new to Chicago and Thomas was referred to me by a friend. He is extremely knowledgeable about the current market, various Chicago neighborhoods and the ins and outs of the entire real estate process. Not only was my experience a huge success, it was a lot of fun working with Thomas. I couldn't be happier with my experience and will definitely recommend Thomas to anyone in need!"

"If I could give more stars, I would.Thomas Downing not only made this experience easy, but his personality and over all professionalism took all the stress out of trying to find the perfect home for my family. We can't thank you enough!"

"It's clear Thomas is very passionate about what he does - his enthusiasm, tireless support and deep knowledge was amazing."

"From start to finish, I knew we were in expert care. He was extremely knowledgeable about the process, was VERY good at helping us negotiate the best price possible and was great to work with. Highly recommended!"

"I always felt like I was in good hands and that Tom has my back. He anticipated my needs and always delivered. Thanks Tom!"

"Awesome knowledge about homes, how the buying/selling process works. Very helpful and resourceful."

"He actually made the entire process fun! Not only did we feel like we had great representation during price negotiations, his calm, professional attitude kept us at ease the whole time."

"Tom went the extra mile in taking care of us (scheduling the inspection, being present at the inspection and closing, walking us carefully through the documents - even meeting with our mortgage broker!)"

"Tom was kind, friendly and helpful during the process of buying our home. He was very responsive. I'm super busy at work and Tom made it easy to navigate all of the details."