Overall 5 star rating out of 12 reviews
"Karen did a wonderful job of piloting the process of selling our home. Karen began by skillfully managing our expectation on the market and pricing and clearly laid out how our home would be marketed. Additionally, Karen gave sage advice on improvements we should make to our home from staging to little enhancements to rooms to entice the best offers. Once we were under contract, Karen stayed on top of the issues right through our smooth closing. Well done Karen. We are so happy we had you on our team."
"I can not recommend Karen enough! She was very realistic with us on what to expect and extremely knowledgeable of the current market. We followed her advice with pricing and she sold the house the first weekend! She handled everything and made the entire process seamless. Thank you, Karen!"
"Karen was very professional, experienced and truly committed to help us find our dream house. Able to listen and understand the list of our "must" she was able to select all beautiful properties in line with our request and she always preview them for us. Once we found our "dream house", Karen, once again, was excellent during the negotiation and in the pre closing period. Always available, any time of the day and of the week, she made herself flexible based on our busy working schedule. She certainly went above and beyond for the very first moment we started our search and we could really see and feel immediately how passionate and committed to her clients she is. We cannot reccomend Karon enough! It has been a wonderful experience."
"Our experience with Karen was an extremely positive one all around. She was professional, knowledgeable, and accommodating. She always made herself available and worked around mine and my husband's busy work schedule to make sure that we could see properties at times that were most convenient for us.
As first-time home buyers, we also really appreciated Karen's guidance on what questions to ask and how to evaluate pros and cons.
When we finally found our dream home, Karen did a great job of educating us on how to make our offer as competitive as possible. As a result, we were able to edge out three other offers that were made the same day.
Overall, we couldn't have been happier with our experience with Karen, and we recommend her highly!"
"We have trusted Karen with three different property transactions, on the buy and sell side, both in Chicago and on the North Shore. Although we hope to not move again for many years now that she has helped us find our home, we would absolutely hire her again if we do! She has consistently proven to be a tremendous asset to us. She is extremely knowledgeable about the market, always professional, responsive and prompt. She was also practical and level-headed in negotiations, and a creative problem solver to help get the best outcome for us, while guiding the parties to get transactions done efficiently and as smoothly as possible. We highly recommend Karen!!"
"We loved Karen. My husband, Pete, and I met Karen at an open house. We had just relocated to the area and needed someone we felt we could trust to help us choose a property that fit the life stage we were in. Karen offered great insight and perspective. She was always available to answer any questions and we felt she was totally committed to getting the best property at the best price for us!! We have moved many times over the past 30 years and our experience with Karen ranks at the top!"
"Karen is very knowledgeable, thoughtful and willing to go the extra mile to ensure that our transaction was as smooth as possible. She is a skilled negotiator and consummate professional and I would recommend her to anyone!"
"Karen was, simply, amazing. We couldn't have asked for a better experience. We bought a new home and sold our old home through Karen, and she did it flawlessly and advised us throughout the whole process to what we feel was the very best outcome. We would highly recommend Karen to anyone- couldn't have asked for better service"
"Karen is not only a great real estate professional but also a very knowledgeable business person. Her multi faceted business experience made finding, negotiating and closing our purchase effortless. Karen gets our highest recommendation."
"I cannot say enough about the absolutely amazing experience that we had with Karen Mason and @properties. Karen was able to secure an offer (one that exceeded our expectations) in under one week of putting our house on the market. I highly recommend her as a realtor in the Chicagoland area, as she goes ABOVE and beyond to make her clients feel as if it is her home she is selling. Thank you Karen and the @properties team. Truly A+ service with class!"
"Karen was a great guide and friend through our first home purchase. She worked with our timeline, not rushing us to do anything before we were ready, but then helped us to make things move quickly when we made our offer. She did not tell us what to do (even when hindsight shows we were wrong), just offered advice, and let us decide on how much we felt comfortable offering and paying. From this, we always felt that we were making the right choices for us, which is what a home purchase comes down to. Karen takes a personal interest in making sure her clients get the right home for them and has genuine empathy for the stress and hope and excitement buying a home brings. Karen was always available and returned calls and emails quickly, and helped make the process move smoothly even though it was an estate sale. Karen stood out where one normally doesn't see realtors work, and that is behind the scenes with the sellers agents. She invested the time to understand the relationships between the sellers and their agent to help us in neogiations. At the closing, she was very reassuring and patient, and worked with our lawyer to fix the problems of the bank failing to send the documents, and then misestimating the tax when they did. We still closed that day, only delayed by an hour or so."
"Karen is exactly the type of agent my husband and I had hoped for when we began our process of looking for our home. Responsive, thorough, knowledgeable, courteous and creative. We changed courses a couple of times along the way, through which Karen remained patient and committed to assisting us in finding the home we were in search of. Ultimately, we found 'the one'- in great part because of her diligence, persistence and rapport with other agents. Karen is a fabulous agent- thank you so very much for everything!!"
"My wife and I really appreciated all Karen did for us. We thought she did a great job while we looked for a house and once we found a place we wanted to place a bid on, and ultimately buy. We would gladly recommend her."
"Karen was such a pleasure to work with! She is super responsive and always went the extra effort to get us into see houses as soon as possible. When it came to putting in our offer, Karen coached us through the process and ensured that we felt comfortable along the way. Her advice during the negotiation was incredibly valuable and we couldn't be happier in our new home."
"Karen's attention to detail was a huge asset during the buying and selling process. She was well organized, a great communicator, and a trusted advisor. We would highly recommend her to anyone."
"Karen represented my wife and I as both a selling and buying agent during 2015. We were very pleased with Karen's knowledge of our respective markets as well as her sensitivity to our needs as both buyers and sellers. On the sell side, we were most impressed by her ability to price our unit almost perfectly. We were under contract at full asking price within three days, and Karen got us to the closing table with a first time buyer with no pricing changes. On the buy side, our search was open to a fairly wide set of search parameters. She did a great job of sifting through a huge number of listings to present and show us places that really appealed to us. And of course, she worked diligently with us until we found and successfully bid on what is now our home. We highly recommend Karen to any one who needs representation. She is great!"
"Like many Chicago families, we outgrew our home in the city. With our second child on the way, we took the suburban plunge. Karen not only sold our townhouse in the city in three days, she found us the perfect home for our family in Winnetka. She truly listened to our needs and patiently guided us through the process. Karen is an excellent negotiator and helps manage her clients expectations. She knows her markets very well and was able to answer our questions related to comps, schools, neighborhoods, etc. I will continue to recommend Karen to my friends and family."
"We cannot say enough about how well Karen Mason managed the sale of our home. She was responsive to our needs, honest with us about expectations, diligent in her research and highly effective in our negotiations. She is extremely professional, has a calm demeanor and worked hard for us to complete the sale. We would highly recommend Karen's services to anyone looking to buy or sell their home."
"Karen is the consummate professional. She protected our interests, promptly answered our questions and was always respectful of our time. She is remarkably well organized and knowledgeable. We were quite impressed with her ability throughout the entire process.We originally contacted Karen with quite a few questions which she answered even though she knew we wouldn't be in a position to sell the property immediately. Nine years later we were finally able to sell the property. We contacted her and amazingly she remembered us. She brought us up to date on market conditions for the type of property we wanted to sell. We expected it to take several months to get an offer since we wanted the maximum amount possible and we did not want the property listed.In just a few days she surprised us with a very good offer which we would have been willing to accept. She, however, continued to market the property and came back a couple of days later with a terrific offer. We, of course, accepted. After that she handled everything for us. We will always be grateful to her for all she did for us."
"Karen took the time to understand our goals and objectives, and was instrumental and extremely resourceful in helping to find our new home and sell our prior one. We can't say enough about her preparation and professionalism throughout the process, and her skill and poise in advocating and negotiating for us as her client. We cannot recommend Karen highly enough!"
"Karen Mason was phenomenal at walking us through our first home purchase. She was always reassuring, never hesitated to find answers to any of our questions, and we truly felt that she had our best interest in mind when negotiating on our behalf. Our experience with Karen was genuine. We will recommend Karen to all of our friends and family because she truly made purchasing a home an enjoyable experience."
"As an out of state Chicago transplant, and first-time homeowner I was nearly clueless where to start when looking for my new home. Karen assisted my family and I through every single step of the process. Not only did she consistently bring me an assortment intriguing properties to view, she was always considering my must haves and looking for the perfect match for me and my dog as well. All of her diligent hard work resulted in me finding the absolute perfect home for me. I am so grateful Karen led me to what will certainly be many happy years in my new home."
"Facing one of the biggest decisions of our lives (buying a house in a market I knew little about), we relied on Karen's market knowledge and expertise to help us narrow down the best house for me and my family and we couldn't be happier ! We love where we live and we have Karen to thank for it. I know we weren't the easiest clients to work with, but Karen's patience, persistence and deal-making ability got us our dream home. She was with us start to finish and remains in contact with us today about what's happening in our neighborhood. I would highly recommend her to anyone purchasing or selling a home."