"It's hard to imagine what our home-buying process would have been without Tracy Covek. She helped us identify and down-select properties, and was unbelievably patient as we looked at homes over many days (even insisting on bringing us back to our favorites for 2nd and 3rd showings.) She and Pam Jacobs brilliantly negotiated the final price of our home, saving us thousands. One other note on how generous she was with her time: the home we fell in love with, and ultimately purchased, was not on our initial list of finalists. It was Tracy who suggested one or two additional homes to visit that made all that possible. She understood what we were looking for, understood the area and understood the difference between what you see online and what you see at the property. We look forward to working with her and the Jacobs Group in the future!"
"Several years ago when Pam and I held board positions together on a local charity I was able to witness her dedication, great attitude, caring personality and her great communication skills. When it came to choosing an agent to help us sell our home I knew Pam and her team would do an outstanding job. Pam is extremely knowledgeable about her industry and the market she serves. If you choose the Jacobs Group you will be in great hands in all aspects of selling/buying a home. Thank you Pam and Tracy- you’re the best!"
"For us, selling our house was a multi-step process that took a year to complete. Pam and Tracy helped us every step of the way: from learning how to downsize, to deciding how much updating to do, to finding the right contractors to do the work, to staging the house, to marketing it, to having the knowledge of the market and credibility to work with the buyers’ agent to make the sale happen. If you’re looking for a professional, knowledgeable team that provides a full range of services, you would do well to consider the Jacobs Group."
"Pam was nothing short of amazing from the first moment I spoke with her when looking for a new home in Barrington. From our first phone conversation to the day of closing, she was professional, smart, kind, and knowledgeable. Within minutes of talking with her she provided guidance on the pros and cons of homes we had seen online. She helped us narrow down what area suited our need best and knew about listings that we did not. She was patient and diligently scheduled home tours so we could see as many homes as possible to suit our busy schedules. Additionally, as a mom of young kids, I was so very appreciative of listening to her experience of raising her own children in this great community. We were lucky to find a home we wanted quickly and once we did, wow did Pam impress us! She was diligent, consistent and thorough throughout the entire process - even when things got sticky during negotiations. We closed and got the home at the price we wanted thanks to Pam's assistance. You want Pam on your side. :) She, along with Tracy from her team, will treat you like family from day one. As I have shared with her many of times, she has changed our lives for the better and I will be forever grateful! I would refer Pam in a heartbeat to anyone looking for a qualified, smart, respectful and hard working realtor!"
""If you are selling a home or looking to buy one I highly recommend The Jacobs Group. Pam and Tracy helped me through the sale of my home during a difficult personal situation. Pam is very knowledgeable in how to approach setting the price, staging the home and how to negotiate the best solution in a sale. She knows the market and the business of real estate very well. I felt well taken care of in her strategy and communication to me. I was always updated on the showings and any communication with a potential buyer. I look forward to making another purchase at some point and won't hesitate to work with Pam and Tracy.""
""The Jacobs Group is fantastic! We dealt with Pam and Tracy to sell our home in Deer Park and HIGHLY recommend them! While selling a home (& moving) are undoubtedly one of the most stressful events in a persons life. In our case my husband had a new job out of state, this upped the pressure as the clock was ticking. During the entire transaction our stress was eased knowing Pam had everything under control. She is extremely knowledgeable about real estate and the NW suburbs in particular. Her follow through was fantastic as was her insight and advice. Our son has autism and showings were going to be an issue (getting out of the house in a timely manner and having the house always look presentable) but Pam was SO understanding about it and allowed us to feel in control of the process. She guided us in what could slide and what couldn't ... ie make the beds but a dish in the sink isn't the end of the world. We are very grateful for The Jacobs Group ... our home sale couldn't have been handled any better. If you are in need of a great realtor Pam Jacobs is the one."
"Excellent service and constant updates on where we stood in the process. Overall, their updates helped reduce my worries and they where always very prompt with reply's to my questions. I would recommend them to friends and family."
"Working with Tracy and Pam was a great experience. Tracy was our main realtor and I was very impressed with her in-depth knowledge of the northwest suburbs. I am not an easy customer and I probably asked her to take me to way to many houses. Luckily for me, Tracy was patient and the definition of great customer service. Not only did she help my wife and I find our dream house, but Tracy and Pam went above and beyond to help us with the sale of our condo. They were not our realtors for the sale, but they were always a phone call away, giving us advice and talking us through a very stressful situation. I cannot thank them enough! If you are looking for the best then look no further"