Staff Opportunities with @properties


Join the @team

Established in 2000, @properties is the largest independent real estate brokerage firm in the state of Illinois and one of the top 25 residential brokers in the U.S. As a locally-owned, independent company, we offer local homebuyers and sellers the highest level of service for their real estate needs through our award-winning sales and marketing programs, industry-leading technology, and experienced, innovative brokers.

We have built a unique culture based on professionalism, integrity, teamwork, community and fun. We are always looking for talented individuals who subscribe to these ideals to fuel our company's growth and success.


@properties and its principals have received numerous honors.
  • Inc. Magazine "Inc. 500/5000" list of the fastest growing private companies in America (5 consecutive years)
  • Crain's Chicago Business "Fast 50" list of the fastest growing companies in Chicago, (2 consecutive years)
  • Crain's Chicago Business "Largest Privately Held Companies" list
  • Crain's Chicago Business "40 Under 40" list of top young executives
  • RealTrends 500 list of the largest brokerage firms in America (#35)
  • Inman News 100 Most Influential Real Estate Leaders
  • Chicago Entrepreneurship Hall of Fame
  • Lincoln Park Builders Club Impact Award
  • Chicago Association of REALTORS® Golden Eagle Award

4 Position(s) Available:


Summary:

Operates multiline telephone system to answer incoming calls and directs callers, greets customers and visitors and directs to appropriate personnel and supports office staff by performing the following duties

Work Days

  • Three days during the week and weekends!
  • Two consecutive days off during the week

Duties:

  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
  • Answers questions about organization and provides callers with address, directions, and other information as necessary
  • Update and maintain MLS
  • Create listing entry for all properties listed for sale, send communication to sellers, and link to syndicated sites
  • Work on specific projects assigned weekly, monthly and quarterly.
  • Create recruiting packets, listing/buyer packets, and update form drawers
  • Create and maintain schedules
  • Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed
  • Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
  • Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
  • Conducts credit, criminal and eviction check on prospective tenants
  • Order office and kitchen supplies
  • Performs daily cleaning duties throughout office, including kitchen and bathrooms. Restocking supplies throughout office and taking weekly inventory
  • Other duties and projects as assigned
  • To perform the job successfully, an individual should demonstrate the following competencies : Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal - Maintains confidentiality; Listens to others without interrupting. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Safety and Security - Uses equipment and materials properly.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

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Summary:

Performs HR-related duties on a professional level and works with direct manager on HR support across organization. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding/off boarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. Position will also serve as primary liaison with our outsourced partner that administers payroll.

Duties:

  • On-site HR contact
  • Manage all employee relations efforts
  • Conduct recruitment for exempt, non-exempt, temporary and internship opportunities; Maintain pipeline of prospective candidates for timely staffing
  • Execute all onboarding and termination processes including but not limited to background checks, employment verification, I9 verifications, offer letters, employee welcome packets and exit interviews
  • Create and maintain job descriptions
  • Create and maintain organizational charts and staff directory
  • Audit timesheets
  • Responsible for coordinating and communicating company announcements including but not limited to employee of the month, promotions, new employees, birthday and anniversary acknowledgements, holiday schedules, etc.
  • Review and update employee handbook and personnel policies and procedures
  • • Participate in developing department goals, objectives and systems; Monitors the performance evaluation program and ensure it’s executed in a timely manner
  • Perform benefits administration including annual benefit renewals, 401K, summer and winter hours; employee volunteering programs, @balance, company surveys and all other company perks
  • Collaborate with HR Partner and ensure service and response time is appropriate
  • Maintain human resource information system records and compiles reports from the database. Maintains compliance with federal and state regulations concerning employment
  • Perform other related duties as required and assigned
  • Must have excellent interpersonal and communication skills and be customer service focused
  • Experience in a stand-alone role a plus
  • Real Estate experience preferred but not required

Qualifications:

  • Bachelor’s degree or higher in human resource management/organizational behavior and minimum of three years’ experience in HR field.
  • This position has no direct supervisory responsibilities, but will serve as coach and mentor for other positions in the organization.
  • SHRM-CP or SHRM-SCP or PHR certification required.

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Summary:

@properties is looking for an experienced Accounts Payable and Accounting professional to support the growth of the business. This position oversees vendor invoice payments, monthly expense reporting, general ledger accounting, cash management, annual 1099 issuance, and other processes as needed. Our company has more than 20 sales offices in 4 states, with over 150 employees and more than 2,000 real estate brokers. This position is located at the company headquarters in Chicago’s Streeterville neighborhood.

Duties:

  • Process all vendor invoices and payments on a weekly basis; maintain the vendor list.
  • Administer the company\'s corporate credit card program, handling user additions and troubleshooting, checking weekly balances and processing payments
  • Review corporate expense reports, administer the Certify expense reporting system, and manage the monthly expense reporting process by communicating with all cardholders.
  • Responsible for timely and accurate entry of invoices into the GP Dynamics accounting system and ensuring proper workflow approvals for all invoices prior to payment.
  • Ensure consistency in allocation of expenses to the proper accounts for all vendor invoices and credit card expense reports.
  • Review company bank accounts on a daily basis; support posting of wire and ACH payments to the accounting systems.
  • Manage expense sheets to track member distributions, expenses and credits.
  • Oversee the annual process of issuing 1099s to vendors; audit tax ID numbers prior to 1099 issuance.
  • Perform monthly bank reconciliations for various company bank accounts.
  • Book journal entries at the direction of management
  • Comply with federal and state regulations as well as company policies and procedures
  • Compile accounting, financial, auditing or statistical reports pertaining to matters such as company expenditures, accounts payable, vendor disbursements and other as needed
  • Assist the Director of Accounting and VP of Finance with various accounting or payable activities for the company and its related entities.
  • Other duties as assigned

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education/Experience: Bachelor\'s degree (B. S.) in Accounting required, or equivalent experience in Accounts Payable or Accounting. Real Estate knowledge a plus.
  • Bachelor’s degree in Accounting preferred.
  • 3+ years of experience in accounting and/or accounts payable required.
  • Real estate knowledge preferred.
  • Expertise in accounting close processes, financial reporting and internal controls.
  • Strong computer skills, including Excel, Word and PowerPoint.
  • Experience with accounting & financial reporting systems. GP Dynamics experience a plus.
  • Knowledge of multiple accounting systems or system conversion experience is a plus.
  • Ability to effectively interact with all levels of employees and management.
  • Excellent written and verbal communication skills.
  • Proven ability to work well in a deadline-driven, fast-paced, team environment.
  • Hands-on, self-motivation, sense of urgency and good judgment in resolving issues.
  • Excellent planning and organization skills required.
  • Attention to detail, ability to multi-task, strong analytical skills required.
  • High energy, positive, collaborative, approachable work style and ability to follow through with a very high level of customer satisfaction.
  • Experience in a high growth company with multiple subsidiaries is a plus.

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Summary:

Provide desktop support and assistance with internal company systems for users across multiple @properties North Shore & North Suburban offices, including potential support of city offices as required. This client facing role requires current computer technician experience, Office 365 & Exchange, active directory, printer and wireless experience, in addition to excellent interpersonal and communication skills, with a focus on superior customer service and personal transportation.

Duties:

  • Serve as Help Desk Administrator for assigned @properties north shore & north suburban offices
  • Provide on-site support to agents and @staff for assigned @properties offices, including after hours as required
  • Provide one on one support to new and existing agents, assisting with agent transition process
  • Serve as back-up to other offices as needed
  • Resolve issues with printers, wireless setup, email connectivity, company computers and peripheral devices (smart phones/tablets etc.) on multiple platforms and all other IT related needs at assigned @offices
  • Monitor and resolve IT Help requests in ticketing system as well as via email, telephone and in person engagement with @agents
  • Migrate agents from the Exchange Server or Gmail to Office 365. Train agents on the Outlook/OWA interface
  • Solve or assist users in solving, non-routine or complex software, hardware, and procedure problems
  • Brainstorm with team members to resolve more complex problems and escalate difficult issues to Director
  • Perform initial program load and user-specific setup for standard desktop applications
  • Support @staff by setting up workstations to connect to network, email, printers, file sharing, fax and scanners at assigned offices.
  • Perform various IT related tasks for operational processes as needed
  • Keep abreast of all software updates and new programming features
  • Understand syndicated sites, the various external partners and assess any problems with the listing life cycle on the web site
  • Learn the various @properties internal tools and assist agents with questions/troubleshooting issues
  • Coordinate installation of hardware/software and implementation of procedure changes
  • Provide recommendations on FAQ updates
  • Must have personal transportation
  • Must have excellent interpersonal and communication skills and be customer service focused
  • Real Estate experience preferred but not required

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