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STAFF OPPORTUNITIES WITH @PROPERTIES

Established in 2000, @properties is the largest independent real estate brokerage firm in the state of Illinois and one of the top 25 residential brokers in the U.S. As a locally-owned, independent company, we offer local homebuyers and sellers the highest level of service for their real estate needs through our award-winning sales and marketing programs, industry-leading technology, and experienced, innovative brokers. We have built a unique culture based on professionalism, integrity, teamwork, community and fun. We are always looking for talented individuals who subscribe to these ideals to fuel our company's growth and success.

@properties and its principals have received numerous honors including:

  • Inc. Magazine "Inc. 500/5000" list of the fastest growing private companies in America (5 consecutive years)
  • Crain's Chicago Business "Fast 50" list of the fastest growing companies in Chicago, (2 consecutive years)
  • Crain's Chicago Business "Largest Privately Held Companies" list
  • Crain's Chicago Business "40 Under 40" list of top young executives
  • RealTrends 500 list of the largest brokerage firms in America (#35)
  • Inman News 100 Most Influential Real Estate Leaders
  • Chicago Entrepreneurship Hall of Fame
  • Lincoln Park Builders Club Impact Award
  • Chicago Association of REALTORS® Golden Eagle Award

IT Help Support Representative - North Shore/North Suburbs

Summary:

Provides desktop support and assistance with internal company systems for users across multiple @properties North Shore and North Suburban offices. This client facing role requires excellent interpersonal and communication skills, with a focus on superior customer service.

 

Duties:
  • Provide on-site support to agents and support staff for multiple @properties offices.
  • Assist and resolves issues with printer and wireless setup for all offices, email connectivity and smart phones on multiple platforms for agents.
  • Assist and resolves issues with printer and wireless setup for all offices, email connectivity and smart phones on multiple platforms for agents.
  • Provide one on one support for new and existing agents and assist with the agent transition process.
  • Consult agents regarding software, hardware and backup methods.
  • Migrate agents from the Exchange Server or Gmail to Office 365. Train agents on the Outlook/OWA interface.
  • Answers, evaluates, and prioritizes service requests received via ticketing system, telephone, e-mail, and in-person for all user computer performance.
  • Performs diagnostics with user to collect information about problem to determine source of error. Isolates performance issues to determine cause of hardware malfunctions, such as hard drive, modem, printer, cables or telephone.
  • Contacts software and hardware vendors via voice or online systems to research problem and determine recommended solutions.
  • Evaluates software and hardware to determine whether product will be an effective tool for employees, and writes software and hardware evaluations and recommendations for management to review.
  • Brainstorms with team members to resolve more complex problems and escalates difficult issues to technical lead for assistance.
  • Performs initial program load and user-specific setup for standard desktop applications.
  • Troubleshoots PC hardware and software problems and identifies, categorizes, and resolves PC hardware and software application problems.
  • Ensures timely resolution/referral of user problems by documenting the impact to the user and by assigning an appropriate priority and resolution goal.
  • Support the programming group by answering emails related to intranet and external website issues involving data pushed to our syndicated vendors.
  • Support staff by setting up workstations to connect to network, email, printers, file sharing, fax and scanners.
  • Perform various tasks to support operational processes.
  • Must have excellent interpersonal and communication skills and be customer service focused.
Qualifications:
  • Bachelor degree (B. A.) from a four-year college or university plus two years’ experience ; four years related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of Word Processing software; Spreadsheet software; Accounting software; Design software; Internet software and Database software.

Contract Administrator - Escrow Coordinator

Summary:

The Contract Administrator is responsible for accurately managing purchase and lease transaction processing from the time a pending deal is signed until the deal closes and commissions are paid out.   Also provides support to agents and office personnel.

Duties:
  • Key point of contact for real estate agents for any questions or issues related to earnest money deposits
  • Identify contractually required escrow deposits and confirming that the appropriate amount of money is received from the buyer for each transaction
  • Reconcile daily checks received using inputs from all branch offices
  • Review contracts and disclosures to ensure compliance with company requirements
  • Accurately enter new deals into LoneWolf, the company’s accounting/operations system
  • Process earnest money for real estate transactions; submit requests for earnest money disbursement and request wire payments to ensure timely transfer of funds to closings
  • Respond to all agent requests in a timely fashion
  • Accurately calculate the commissions due to the company
  • Assist in the formulation and implementation of policies & procedures
  • Other duties as assigned

Administrative Assistant/Order Processing Clerk - (Proper Title - Northbrook Location)

Summary:

The Administrative Assistant/Order Processing Clerk will work out of Proper Title’s Northbrook office and have excellent organizational skills, the ability to meet deadlines and be able to work in a fast-paced environment. 

Proper Title offers a competitive salary based on experience for the right employee. Comprehensive benefit package includes medical, dental and vision insurances, a bonus program, paid vacation, 401K and more.

Duties:
  • Data entry for business specific information
  • Create reports and presentations
  • Assist with internal and external communication
  • Serve as departmental contact for customer related issues
  • Provide administrative functions to assist policy department
  • General office duties
Qualifications:
  • Strong work ethic
  • Excellent data entry skills
  • Typing at least 40-50 WPM
  • Ability to process documents in a timely and efficient manner
  • Strong attention to detail
  • Ability to work with competing priorities and knowing how to identify and rank them
  • Excellent interpersonal and communication skills
  • Demonstrate professionalism and responsiveness with clients

City front desk opening – Weekends required

Summary:

Operates multiline telephone system to answer incoming calls and directs callers, greets customers and visitors and directs to appropriate personnel and supports office staff by performing the following duties

Duties:
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
  • Answers questions about organization and provides callers with address, directions, and other information as necessary
  • Update and maintain MLS
  • Create listing entry for all properties listed for sale, send communication to sellers, and link to syndicated sites
  • Work on specific projects assigned weekly, monthly and quarterly.
  • Create recruiting packets, listing/buyer packets, and update form drawers
  • Create and maintain schedules
  • Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed
  • Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
  • Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
  • Conducts credit, criminal and eviction check on prospective tenants
  • Order office and kitchen supplies
  • Performs daily cleaning duties throughout office, including kitchen and bathrooms. Restocking supplies throughout office and taking weekly inventory
  • Other duties and projects as assigned
  • To perform the job successfully, an individual should demonstrate the following competencies : Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal - Maintains confidentiality; Listens to others without interrupting. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Safety and Security - Uses equipment and materials properly.
Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

Accounts Payable Clerk

Summary:

The Accounts Payable Clerk is responsible for many of the company’s key processes relating to payment of company expenses. Keeps records of financial transactions for several companies by performing the following duties

Duties:
  • Process all vendor invoices and payments on a weekly basis; maintain the vendor list
  • Data entry of all invoices into the Quickbooks and LoneWolf accounting systems with a high level of accuracy and urgency
  • Work with all departments to obtain invoice approval for vendor payments and to collect sufficient detail and documentation to support research and analysis of spending
  • Review company expense allocations regularly to ensure consistency
  • Manage the expense reporting process for Proper Title; support the expense reporting process for @properties
  • Book journal entries at the direction of management
  • Issue 1099s to vendors; audit tax ID numbers prior to 1099 issuance
  • Comply with federal and state regulations as well as company policies and procedures
  • Compile accounting, financial, auditing or statistical reports pertaining to matters such as company expenditures, accounts payable, vendor disbursements and other as needed
  • Perform monthly bank reconciliations for various company bank accounts
  • Assist the AP Manager and VP of Finance with various accounting or payable activities for the company and its related entities
  • Other duties as assigned
Qualifications:
  • Bachelor degree (B.S.) in Accounting required. Real Estate knowledge a plus.
  • Working knowledge of Word Processing software; Spreadsheet software; Internet software and Database software. Experience with accounts payable systems required, ideally experience evaluating and implementing new systems. Intermediate to advanced experience in Microsoft Excel required. Experience with LoneWolf Accounting system a plus.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply mathematical concepts in excel or other reporting mediums.

Are you interested?

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