ABR, CRS, CRB - Broker
About Susan Hymen
“With over ten successful years in real estate, the ‘heart’ of my business remains what is closest to
the ‘heart’ of my clients. Their goals, best interests, and success are always my highest priorities.”
Susan Hymen has earned “staying power” in the real estate industry with a commitment to serving her clients with perseverance, professionalism and patience. Seeing a deal through to its success, handling every detail with integrity and expertise, and supporting the emotional element that accompanies buying and selling real estate is at the foundation of Susan’s business methodology, and what her clients value most about working with her. With a successful career in interior design before becoming a REALTOR®, Susan approaches real estate as she would art, thoughtfully and carefully matching client to property.
Susan’s Service Pledge
· To bring enthusiasm and a positive energy to every interaction
· To advise and negotiate with market-driven strategy and gentle but firm persuasion
· To provide consistent, thorough communication to all parties
· To provide credentialed representation as an Accredited Buyer’s Representative (ABR) and Certified Residential Specialist (CRS)
· To assist all types of homebuyers with highest attention, from first-time purchases to complex luxury properties
· To utilize @properties’ vast marketing tools for broadest listing exposure and weekly feedback
· To anticipate and overcome obstacles during the transaction process, ensuring a smooth closing
· To serve beyond closing as a North Shore resource for new homeowners and those integrating to their community
Praise for Susan Hymen
“We can’t tell you how much we LOVE our new home. Thank you for our NEW LIFE!”
Marilyn and Steve C. (Downtown Chicago to Mundelein Del Webb)
“We appreciate all of your effort and help to get us a house, Susan… that’s more than we can ask for. I truly believe had we still been with our other broker, we would have missed this one and still be looking. Thanks for everything!”
John and Patty R. (Lincolnshire)
“Call me for expert guidance with dedicated effort at the HEART!”
Clients are saying:
"Susan was wonderful. She definitely went the extra mile for us. I can't say enough good things about how professional, compassionate and caring susan is to work with. My elderly mother had to leave her home and go to a senior living establishment. Susan went so far as to visit my mother and bring her an apple pie. I will never forget her kindness. I will definitely recommned Susan to anyone who is in the market to buy or sell a home."
"Susan Hymen was friendly, knowledgeable, professional and extremely helpful from start to finish. It was a pleasure working with her. The sale of my property went smoothly, quickly and efficiently due to her expertise and her attention to detail. I would highly recommend her for any real estate transaction."
"Susan Hymen was recommended by a close family friend. But it was her competence, as well as her warm, caring personality, that caused my family to choose her as our realtor. Of the three realtors I was choosing among, Susan gave me the most honest assessment of what I could expect my mother's house to sell for by showing me recent comparable sales in the area. Once I saw those, and double-checked the information, I realized that the proposed listing prices quoted by the other two realtors were unrealistic. They were tempting me with high expectations that obviously would not come through. Throughout the process, Susan gave me good advice. I had never sold a house before and was nervous about it. Susan was always available to answer my questions. If I left a text or voice mail message for her, most of the time she responded immediately. If she was busy at the time she received it, then she responded later that day. I never had to wait and wonder what was happening or what I should do next. When offers came in, Susan gave me good advice on how to handle them. I felt taken care of by someone I trusted during the entire process. My mother and I were happy about the price that the house sold for. It was in the ball park of what Susan and I had talked about and expected. There were no surprises. From beginning to end, it was an excellent experience. I have no hesitation recommending Susan as a realtor. Her competence, accessibility and warmth were perfect for me."
"Susan Hymen is the best! Susan stood by us every step of the way, and never gave up searching for our house. After taking Susan's advice and guidance, our offer was accepted and we bought our first home for our family. She knew what we needed , and found the perfect house in our price range. This is a very competitive market, and Susan excelled beyond expectations. Thank you Susan for being our agent, and our friend! You're always welcome on Pleasant! Maryam and Jesus"
"Susan Hymen was extremely knowledgable in the various areas we were looking for a home.She was well informed about each home we visited and prompt for our appointments.Susan was easy to reach and always got back to us with answers to questions about the properties we visited. She has a warm outgoing personality allowing us to feel comfortable in all facets of our home search. She continued to contact us with new listings for 4 years - showing us properties until she showed us our present home . We would definitely recommend Susan Hymen to anyone seeking real estate on the North Shore."