Providing the highest level of service to both buyers and sellers, Cindy customizes her approach by carefully listening to needs of her clients and providing accurate information, sound guidance and excellent negotiating skills. Having cultivated trust and loyalty from her clientele her goal is to always exceed expectations and provide a 5 star experience!
On the buying side, Cindy specializes in working with both first-time homebuyers and homeowners ready to downsize to a condo or retirement community. Educating first-time homebuyers about the often bewildering process of looking for, and buying a first home is a passion. By the time her buyers submit an offer on a property, they are well versed on all pertinent details of the transaction that lay ahead.
As a listing agent, Cindy's marketing expertise insures that her clients’ homes are exposed to the widest possible pool of potential buyers, with a heavy emphasis on internet marketing, where over 85% of today's homes for sale are first viewed by their eventual buyers. She also makes every effort to be present for each and every showing of her listings to be able to point out special features to potential buyers and their agent; answer any questions specific to the home or its surrounding neighborhood; and to gain instant feedback that she can share with her sellers. Cindy also prides herself on frequent and timely communication with all of her clients. Whether by phone, e-mail or text messages - she always lets her clients know what's going on.
Preceding her career in real estate, Cindy has 7 years Sales & Marketing experience in the Senior Living industry. The skills she gained in those years serve her well in helping her clients navigate through the increasingly complex transactions of buying and selling properties. Having assisted in more than 100 household moves over the last 7 years, Cindy has also compiled an extensive referral list of vetted attorneys; contractors; designers; home inspectors and movers to help make her clients’ transitions as easy as possible.
Calling Chicago home for the past 30 years, she is an active supporter of her Lincoln Park community, currently serving as a Community Representative on the Lincoln Park High School Local School Council as well as being involved with parent groups at Abraham Lincoln Elementary School; the Sheffield Neighborhood Association Garden Walk and as a tutor with Fourth Presbyterian Church’s City Lights program. Cindy knows the communities she serves!
Noted as a detail fanatic and a research junkie, Cindy is the perfect agent for first-time time buyers; a couple downsizing to the city; a growing family or an anxious seller with a very unique property. Looking for a great Realtor? You just found one!
Cindy is licensed in Illinois and Michigan. Looking for a second home in Harbor Country? She can assist you with both your needs and dreams!
Clients are saying:
"In less than a month, Cindy was able to put together and close a dream house purchase for us, one that we had sought for a couple of years before we met her. She managed to meet the high expectations of both buyer and seller as a dual agent. We could not be more happy!"
"Cindy is an absolutely wonderful agent and I cannot recommend her highly enough. Being a first time homebuyer, she flawlessly helped us navigate the whole process. She is highly attuned to her clients' needs, incredibly patient, and has comprehensive knowledge of the industry -- not to mention she made the whole experience quite fun! Even when we hit several road bumps, she kept us on track. Worth mentioning, she is uniquely hands-on: from tirelessly trekking through snow, to defrosting a lockbox in a block of ice (without gloves!), to exploring creepy crawl spaces, to getting down and checking out hardwood peeking out from under carpeting, we felt like she always had our back; and she somehow does this all while being incredibly polished and professional. She is very responsive, prepared, and always managed to make time to show us places even on short notice. She is an all around exemplary agent."
"We (sellers) close tomorrow on a home that Cindy and her team sold. Her professionalism, expertise and guidance were spot on throughout the process, and we highly recommend her services to anyone on either the buy or sell side. She is always upbeat, encouraging, and stays in close touch with updates and a flow of data and information. Thank you Cindy!"
"Cindy is exactly what you need in a realtor. She is unfailingly energetic, positive, resourceful, reassuring, creative....I could say more but you get the idea. I was extremely impressed by Cindy's knowledge of the market and marketing skills from the very beginning. Her likeable personality and professional demeanor, along with her knowledge of the neighborhood and her understanding of the details of our house all combined to make her the perfect spokesperson to represent our best interests.I highly recommend Cindy Cleveland Joss. Without reservation. She is an absolute dynamo."
"Cindy is truly amazing.. her patience to find us the right home was unbelievable..... She knows the market well, was able to comb thru what we should be looking at and took incredible care of us. It was a long journey, but it ended successfully and we are thrilled with our new home. We couldn't have done it without her... She's the best!"