Providing the highest level of service to both buyers and sellers, Cindy customizes her approach by carefully listening to needs of her clients and providing accurate information, sound guidance and excellent negotiating skills. Having cultivated trust and loyalty from her clientele her goal is to always exceed expectations and provide a 5 star experience!
On the buying side, Cindy specializes in working with both first-time homebuyers and homeowners ready to downsize to a condo or retirement community. Educating first-time homebuyers about the often bewildering process of looking for, and buying a first home is a passion. By the time her buyers submit an offer on a property, they are well versed on all pertinent details of the transaction that lay ahead.
As a listing agent, Cindy's marketing expertise ensures that her clients' homes are exposed to the widest possible pool of potential buyers, with a heavy emphasis on internet marketing, where over 85% of today's homes for sale are first viewed by their eventual buyers. She also makes every effort to be present for each and every showing of her listings to be able to point out special features to potential buyers and their agent; answer any questions specific to the home or its surrounding neighborhood; and to gain instant feedback that she can share with her sellers. Cindy also prides herself on frequent and timely communication with all of her clients. Whether by phone, e-mail or text messages - she always lets her clients know what's going on.
Preceding her career in real estate, Cindy has 7 years Sales & Marketing experience in the Senior Living industry. The skills she gained in those years serve her well in helping her clients navigate through the increasingly complex transactions of buying and selling properties. Having assisted in more than 100 household moves, Cindy has compiled an extensive referral list of vetted attorneys; contractors; designers; home inspectors and movers to help make her clients' transitions as easy as possible.
Calling Chicago home for the past 30 years, she is an active supporter of her Lincoln Park community, currently serving as a Community Representative on the Lincoln Park High School Local School Council as well as being involved with parent groups at Abraham Lincoln Elementary School; the Sheffield Neighborhood Association Garden Walk and as a tutor with Fourth Presbyterian Church's City Lights program. Cindy knows the communities she serves!
Noted as a detail fanatic and a research junkie, Cindy is the perfect agent for first-time time buyers; a couple downsizing to the city; a growing family or an anxious seller with a very unique property. Looking for a great Realtor? You just found one!
Cindy is licensed in Illinois and Michigan. Looking for a second home in Harbor Country? She can assist you with both your needs and dreams!
Clients are saying:
"Relocating to Chicago from the south of France with four children could have been so challenging, scary and stresful...if it wasn't for Cindy!
The whole process took us several months but she was there from day one with so much patience and dedication!
She showed full understanding of the situation, knowledge of the market, the neighbourhood and negotiation intelligence at all times.
She made it easy for us all through the buying process, guiding us through all the process until the closing.
She was on top of things, sent us reminders, she had the all contacts, she gave us the clarifications of the legal issues and was there for visits, property inspections, etc... she gave us profesional advice as well as personal.
Cindy is CARING and PROFESSIONAL at the same time.
We just can thank her for her work and dedication and for having helped us to find such a nice, peaceful and beautiful home as we have now.
Susana and Guillaume"
"Cindy Cleveland Cook is fabulous. Attentive, Professional, Knowledgeable. I'm very lucky she was my agent! She was referred to me by my aunt, who sold her house with the help of Cindy as well."
"Cindy is the absolute best. She embodies the rare combination of smart, calm, intuitive and has tremendous attention to detail. We have used Cindy as a buying agent and a selling agent and it is remarkable to see her skills on both sides. On buying, we found her tireless and constantly optimistic in helping us to find the perfect home, even after a deal fell apart. Then, all of a sudden when we found the perfect place, found ourselves in a bidding war.... with her expert help we won! In selling, her wisdom of the market, and positioning our home for sale, and calm when waiting for our buyer were the perfect assets we needed to get the job done. Amazingly, she sold our home in a historic slowdown, when there were dozens of comparable properties available. I highly and enthusiastically recommend Cindy."
"Cindy is an absolutely wonderful agent and I cannot recommend her highly enough. Being a first time homebuyer, she flawlessly helped us navigate the whole process. She is highly attuned to her clients' needs, incredibly patient, and has comprehensive knowledge of the industry -- not to mention she made the whole experience quite fun! Even when we hit several road bumps, she kept us on track. Worth mentioning, she is uniquely hands-on: from tirelessly trekking through snow, to defrosting a lockbox in a block of ice (without gloves!), to exploring creepy crawl spaces, to getting down and checking out hardwood peeking out from under carpeting, we felt like she always had our back; and she somehow does this all while being incredibly polished and professional. She is very responsive, prepared, and always managed to make time to show us places even on short notice. She is an all around exemplary agent."
"Cindy represented us as sellers in the recent sale of our historic property in Oak Park. From start to finish, Cindy was expert, accessible, energetic and positive. She provided a steady stream of information and data as well as qualitative insights that kept us informed and feeling as "in control" as you can when selling! We highly recommend Cindy and @properties to anyone in the Chicago area."