Carolyn began her real estate career in Michigan in 2013, later joining @properties Highland Park office in 2018. With years of providing a superior level of personalized customer service, she knows the key to success is open, honest communication. She carefully listens to her clients needs to understand what it is they want to accomplish, offering her professional guidance to formulate solutions to fit each client's desired goal.
Originally from Santa Barbara, California, Carolyn's first career in commercial aviation blessed her with the opportunity to meet her husband, travel the world and experience living in many different environments including overseas. Buying and selling a home can be an emotional time. Her personal experiences allow Carolyn to empathize with her clients given the number of times she has relocated herself.
Post 9/11, Carolyn took early retirement from her airline career returning to school to earn her degree in Interior Design. With her long standing passion for architecture and design, this path was a wonderful opportunity to further explore those areas.
After years of designing the interiors of clients homes, the progression towards real estate seemed like a very good fit so in 2013 she embraced the challenge and added "Realtor" to her resume. Carolyn is currently licensed in California, Michigan and Illinois.
"My goal is simply to provide the best personalized service whether my clients are buying or selling a home" says Carolyn. To do so, she treats every client as though they were her only client. She provides open communication throughout the buying or selling transaction. She oversees the details, anticipates any potential problems before they arise and makes sure each transaction runs as smoothly as possible with the least amount of stress for all parties involved.
Carolyn takes pride in the North Shore community she lives in. Carolyn is a member of the Fort Sheridan Historical Society, volunteering in annual events such as Historic Homes Tour. When not working on real estate, Carolyn enjoys spending time with family (including their adopted rescue beagle, Betty) As aviation is a big part of their family, she loves to travel. Carolyn speaks fluent French, takes pride and pleasure in cooking & entertaining, likes bike riding, golf and long walks with Betty at her side.
Clients are saying:
"Carolyn Fereday went "above and beyond” while helping us find our house. She was very responsive to emails and text messages (even late at night) and kept us up to date as new houses that met our requirements came on the market. She created a web portal for us where she put profiles of houses for us to view. There was a place for us to write comments about the profiles we viewed, and Carolyn promptly read and responded to our comments. More importantly, she used our feedback to target houses that were more likely to meet our needs.
At the time we were house hunting there were very few houses on the market that met our requirements. Carolyn found a house that wasn’t on the market and convinced the owners to let us view it, even though they had only contemplated listing it (and then, only several months down the line). The house was perfect, and she made the process of writing an offer a painless procedure.
Carolyn will absolutely go the extra mile for you. We were out of state and wanted to have work done before we moved. She stepped-in, even making a special trip to a store to be sure an order was properly placed. She just made everything easy for us (from search, to offer, to close, and even finding reliable services following our move. You won’t find a better or more conscientious realtor. I highly recommend Carolyn Fereday!"
"Carolyn was the second realtor we interviewed before listing our home. She felt our asking price could be significantly higher than what the first realtor suggested. She helped us stage the house to perfection. She has an eye for details and with a few minor adjustments my house looked like a feature in a magazine. I almost didn't want it to sell! We got our full asking price and sold in 5 days. She literally made us money. So glad we didn't go with our first interview!"
"Carolyn was a great resource when I purchased my house. She helped me find the right house, at the right price, and was also able to provide assistance with remodeling ideas and securing good contractors after the purchase. I would highly recommend Carolyn as a trusted real estate professional."
"Carolyn helped us buy our first house. She was extremely knowledgeable about the house, the area and the entire process we went through -- Carolyn clearly does her homework! She also was available at any time for our many questions, concerns and phone calls. Carolyn was wonderful and easy to work with and we strongly recommend her as a real estate agent."
"Carolyn is AMAZING!!! She was very patience and quickly learned what I liked and didn't, which helped save my time in looking at houses that she knew I wouldn't even want to step my foot in. She held my hand through the whole process, even when I was ready to give up, she never gave up on me!!
I highly recommend Carolyn, she is kind, patient, encouraging, and has such a strong work ethic! I would hire her again in a split second!!"