"Exceptional Customer Service. The Rule, Not The Exception."
Exceptional Customer Service….The Rule, Not The Exception!
I was born in Westmont and grew up in Lisle where I graduated from Benet Academy in 1994. My college degree is in Journalism & Mass Communication from the University of Iowa. I currently live in Naperville with my wife, Erika, and our two children who are proudly attending District 203 Naperville Schools.
I began my career in real estate soon after graduating from Iowa. After more than two decades of residential real estate sales, I have built my business around excellent customer service and a full referral base. I handle every transaction as if it were my own. Understanding what buyers and sellers need to accomplish their goals is my top priority.
I enjoy every opportunity to work with friends, family and every referral sent my way. I love where I live and love where I grew up. I want nothing more than to see the local real estate market thrive. It's a team effort between the homeowner and their agent. I've been a part of a lot of solid teams since 1998. I am never too busy for any referral and look forward to working with you.
Clients are saying:
"Our experience with Mike was entirely positive. He gave us confidence to go ahead with our sale/purchase without rushing us along. His advice was always spot-on and he answered all of our questions quickly but also thoughtfully and honestly -- we were never concerned he was just telling us what we wanted to hear or giving us an answer he wasn't sure of. We could always count on being able to reach Mike (even during non-business hours) and he was very flexible in scheduling time for walk-throughs and other appointments. We got the price we wanted for both the sale of our old house and the purchase of our new one -- for the sale of our old house, we had an offer within hours of listing and reached an agreement on the sale in less than two days! Bottom line: We would happily recommend Mike to anyone looking to buy or sell a home in our area!"
"I have worked with Mike on 2 homes, 1 from the purchasing side and the second on the selling side. In both cases Mike was excellent to work with. My wife and I have relocated out of state several times throughout my career and without a doubt Mike has been the best agent.
Buying and selling a house from out of state can be a challenging time- Mike took the time to help us when we could not be present.
I would highly recommend Mike for your next move- he takes the time to understand you as a customer, your financial goals, and your fears and then develops a plan that exceeds your goals and takes the pain out of the process."
"We can’t recommend Mike Long enough. He truly made the entire home selling and buying experience as smooth as possible. It was a pleasure working with him and we wouldn’t hesitate to reach out to him again if needed or recommend others use his services on either side of buying or selling. He truly has all his client’s best interest in mind."
"Mike helped us through a difficult sale of our property. He was honest, trustworthy, and always calm, which made the process so much easier than it otherwise could have been. He was different than any other agent with whom we met, in the absolute best way possible. We cannot thank him enough for his guidance."
"Mike sold a house for me in Naperville IL. I appreciated his honesty with regard to my house to be sold. In a very tough market Mike guided us through a home sale and got it done. Our home was in very nice shape. The issues were raised by MIke and I listened and fixed. Mike was very good when it came to what I consider the hard part, negotiation. He listened to and communicated very well with me. I appreciate concise, direct, and to the point, and MIke communicates very well. Mike handled this transaction as an expert. I would use him again."